Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent customer service, a great deal, an awesome salesman (Tom Brennan). I have already and will continue to recommend this dealership to anyone looking to buy a car. I had looked at a dealer in Br salesman (Tom Brennan). I have already and will continue to recommend this dealership to anyone looking to buy a car. I had looked at a dealer in Bradley (near my home) and they had neither the selection nor the desire (it seemed) to help me find a car. It was kind of like, this is what we have, this is what you will pay. At Bettenhause, Tom showed me several vehicles, offered me numerous options and helped get me in a great car for a great price. This is probably the best car buying experience I have ever had. More
Tom made the truck buying process so easy. The quoted price for the vehicle is documented so we could see all the charges broken down before we made our decision. Some dealers write the price on a scrap price for the vehicle is documented so we could see all the charges broken down before we made our decision. Some dealers write the price on a scrap piece of paper and give that to you. Not Bettenhausen Dodge. When we arrived for delivery of our vehicle all of the paperwork was ready for us. We were allowed to check the truck and test drive it one more time before the purchase. Tom treated us like we were part of his family. The delivery process only took a few minutes. The whole staff there was friendly and you could tell they enjoyed what they were doing. Next time I need another vehicle, there will be no shopping around. We will go straight to Bettenhausen for the vehicle. Tom Brennan was fantantic to work with and I hope he is at Bettenhausen for years to come. Steve and Mary Mazurowski Midlothian, Illinois. More
We've been car shopping for 3 days in a row and so far, Bettenhausen has the most wonderful people to work with. My fiancee' started talking to Nick Maretta and helped him in finding the right car for us. Bettenhausen has the most wonderful people to work with. My fiancee' started talking to Nick Maretta and helped him in finding the right car for us. Then we met Barbara Llyod, who is the friendliest person ever and of course, we ended up buying a 2011 Jeep Compass with our favorite Sales Person in the world...Bill Smith. The wait wasn't that long, they accomodated all our request and ended up giving us the best rate and the best car ever!!! More
Mike was friendly, accommodative and informative. It was a pleasure buying a car from him. He made sure the car was ready when I got there to pick it up and ordered the accessories I wanted. a pleasure buying a car from him. He made sure the car was ready when I got there to pick it up and ordered the accessories I wanted. More
Barbara Lloyd was very kind and friendly. She seemed to be looking out for my best interests. She spent time looking for the car I wanted and made sure everything was fixed up when I went to pick it up. Th be looking out for my best interests. She spent time looking for the car I wanted and made sure everything was fixed up when I went to pick it up. This was my first car purchase and I had a great experience. Everything went smoothly. More
This was the most pleasant car buying experience I have ever had! Every one of the staff at Bettenhausen Dodge Ram, from the sales people to the sales manager, to the young man who affixed my plates to my ever had! Every one of the staff at Bettenhausen Dodge Ram, from the sales people to the sales manager, to the young man who affixed my plates to my purchased Pathfinder and removed all of the stickers and price sheet, displayed the utmost professionalism, courtesy and overall pleasantness. Not only was the price I ended up paying more than fair, but the amount I was offered for my trade-in was also more than fair. I would definitely recommend Bettenhausen Dodge to anyone looking to purchase a vehicle. I cannot say enough about this place. I truly enjoyed my car-buying experience. More
I purchased my new Dodge Nitro utilizing Bettenhausen's website. I was very impressed by the immediate response to my inquiry, first by email then phone. Barb and Jim made the entire process painless and w website. I was very impressed by the immediate response to my inquiry, first by email then phone. Barb and Jim made the entire process painless and when I walked into the dealership the following day they had the exact model including the color I was interested in. As I explained to Barb during our conversation that my past history with Bettenhausen was the deciding factor to purchase another vehicle with them. The entire company, from the porter that assisted me with my license plates to the staff that welcomed me when I walked in, I always felt welcomed, and at home at this dealership. I also would like to add that this was the first time at the Orland Park location and I was very inpressed by everything at this location. I really like the fact that I can choose to go to either the Tinley Park or Orland Park locations for service. I really want to thank Barb for treating me more like a friend than a customer. I would recommend Bettenhausen Dodge to all my family and friends. More
Very friendly without being pushy; informative salespeople who are not "in your face" types. I sent an email initially, and they answered without deluging me with ads. When I called with questio salespeople who are not "in your face" types. I sent an email initially, and they answered without deluging me with ads. When I called with questions, they were answered directly, not dancing around the issue. They did really low-ball our trade in, but when we said we would go to CarMax to take them up on their offer, the trade in offer suddenly rose to what we expected. I don't know why you have to do the dance for that kind of thing with car dealers. Maybe in general, they are hoping that people don't know the value of their trade ins. Otherwise, I would buy another car through this dealer and would definitely recommend them to someone else, in particular Bill Smith and Barbara Lloyd. More
Nick Pattenaude was the Best sales manager we have ever delt with. We had a great experience and would recomend Nick Pattenaude and Bettenhausen Dodge to everyone we know. We also love our New Dodge Durang delt with. We had a great experience and would recomend Nick Pattenaude and Bettenhausen Dodge to everyone we know. We also love our New Dodge Durango. More
The experience that I encountered at the dealership was like none other. Tom put himself forward to help me out as best as he could. Overall, Bettenhausen Automotive has set a new standard on customer se like none other. Tom put himself forward to help me out as best as he could. Overall, Bettenhausen Automotive has set a new standard on customer service. I felt that I, the customer, was the one that mattered the most, not a quick deal and move on like other dealerships. I was recommended to Bettenhausen Automotive by people that I work with and the Bettenhausens' themselves. I definetly would recommend this dealership!! More