Bettenhausen Chrysler Dodge Jeep Ram

We purchased a used Chrysler Pacifica from Bettenhausen Motors last month. We started using it immediately for deliveries and for a family trip, so we burned through the initial guarantee miles. We started Motors last month. We started using it immediately for deliveries and for a family trip, so we burned through the initial guarantee miles. We started hearing a disturbing noise coming from the front end that got worse as time went on. A mechanic friend of ours said that it sounded like the front passenger-side wheel bearing was failing. Our initial reaction was disappointment and resignation that we would have to pay for an expensive repair so soon after purchase. We drove our Pacifica into Bettenhausen Motors fully expecting to hear that we were going to be responsible for payment of repairs. Your service Department verified that the problem was indeed a failing wheel bearing. From this point on, we were pleasantly surprised at every turn. We were told that this repair was covered under a modest extended warranty we bought at the time we purchased the car. After the small deductible was paid, all repairs were to be at no cost to us. The Service Department recommended that both front end wheel bearing be replaced; which is exactly what our friend, the mechanic, told us was the right thing to do. As if this was already not too good to be true, the Service Department arranged for a rental car to meet my wife at Bettenhausen Motors and gave us unlimited use of the rental car until the repairs were complete, again at no charge. The repairs were completed today, my wife dropped off the rental car at Bettenhausen Motors, and she called to tell me that the noise is gone and the car is back to 100%. We couldn’t be more satisfied with the service we received. This excellent customer service seems to be standard procedure with Bettenhausen Motors, but believe me when I say that this is not what we were used to with any other dealership we have ever had experience with. If Bettenhausen Motors believes that excellent customer service and fair dealing will result in repeat customers they are correct in our case. We will purchase our next car from Bettenhausen Motors and we will repeat this story to our substantial circle of friends and family, not to mention my wife, Ellen, works for Panera Bread in your area and is already telling her customers and clients how great of a car dealership you truly are. Thank you. Sincerely, Jim and Ellen Stuart More

From the initial internet price qoute to the final sale, I couldn't be happier with this dealership and all who assisted us in our purchase. I couldn't be happier with this dealership and all who assisted us in our purchase. More

It is so pleasent to not have to fight for a deal! No pressure ....... just went looking one day, called the next with more questions, waited another day to think about things, and then went in to buy it pressure ....... just went looking one day, called the next with more questions, waited another day to think about things, and then went in to buy it! I did shop around and do feel I got the best price. Salesperson (Andrea Welsh) was great!.........Finance man (Mike) was fantastic!.......Service needed to calibrate the compass and took me right in and I was out in less than 5 minutes! Vehicle and accessories were well explained to me. Car was clean at delivery (new car!) Best of all, the paperwork was clearly explained to me - not rushed through - and ALL my questions were answered!!!!!! Thanks to everyone at Bettenhausen Jeep!!!! More

Very refreshing experience for a vehicle purchase. Did not feel the usual "I'm being scammed" feeling. Very straightforward, knowledgeable, friendly salesperson. The whole experience was a painless one, y not feel the usual "I'm being scammed" feeling. Very straightforward, knowledgeable, friendly salesperson. The whole experience was a painless one, you really get no xx with Bettenhausen. Highly recommend them on ethics alone, plus a nice price. More

After visiting a few other dealers, I couldn't wait to get back to Bettenhausen. I dealt with Nick Pattenaude and he was the friendliest and most knowledgeable salesman I have ever dealt with. I give the get back to Bettenhausen. I dealt with Nick Pattenaude and he was the friendliest and most knowledgeable salesman I have ever dealt with. I give the dealer and Nick both 5 stars. More

Jacques went out of his way to get us the Town & Country we wanted (which was in transit)and watched every delivery coming in until it got there. His dedication was just short of sleeping at the dea Country we wanted (which was in transit)and watched every delivery coming in until it got there. His dedication was just short of sleeping at the dealership (which didn't please his wife I'm sure). Thanks to Jacques my wife and I will recommend Bettenhausen Chrysler, and Jacques to everyone we know. Thank You. More

I have purchased three cars (a used PT Cruiser, a used Chrysler 300 and a new Fiat 500) in less than two years from Mike Stamp who has been very personable and friendly. His manner is very professional an Chrysler 300 and a new Fiat 500) in less than two years from Mike Stamp who has been very personable and friendly. His manner is very professional and effective in selling cars. More

Jim worked extra hard to find a way to say yes! He was Very Friendly and Professional. They had a very clean show room and made us feel important. Very Friendly and Professional. They had a very clean show room and made us feel important. More

We have gone to the same dealer for years, but when I was in need of a new car and my other dealer counted provide we came to Bettenhausen because of the reputation the had. We went there and the costumer se in need of a new car and my other dealer counted provide we came to Bettenhausen because of the reputation the had. We went there and the costumer service was outstanding. So many people beside the salesperson we worked with helped us out. Barb, our salesperson, took the needs that I needed in a new car and she went out of her way to help me find the perfect car I needed. I drove out of the lot that day with the new Jeep. I would recommend this car dealership to anyone!! More

Ryan was so helpful and went above and beyond to make my car shopping experience stress free and easy. I've never had such a positive experience at a car dealer and I will certainly be shopping here again. car shopping experience stress free and easy. I've never had such a positive experience at a car dealer and I will certainly be shopping here again. I look forward to recommending Bettenhausen and especially Ryan to friends. Thanks again and I am LOVING my new Wrangler! More