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Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,104 reviews
I have never been to Bettenhausen but I will return the saleman david martinez was the greatest he walk me thru everthing and had the pick up delivered to my house. I have never been treated so good. when saleman david martinez was the greatest he walk me thru everthing and had the pick up delivered to my house. I have never been treated so good. when i went to leave the lady at the counter said good by. just a 1st class dealership Thank you denis schauner More
This was the best car buying experience. I have ever had. No push, No Pull, just good old fashioned salesmanship. Mark really worked hard for me, and I apprieciate all the hard work he did for me. Basical No push, No Pull, just good old fashioned salesmanship. Mark really worked hard for me, and I apprieciate all the hard work he did for me. Basically good terms of the deal all around. I will recommend this dearlership to all that ask, and then some. Thanks Mark. More
I bought a Journey from Scott two days ago and it was a great experience. This was my first car I bought and the third time was a charm. I went to two other car dealers (not Jeep, Chrysler, or Dodge) and t great experience. This was my first car I bought and the third time was a charm. I went to two other car dealers (not Jeep, Chrysler, or Dodge) and this was the best of any of them. I used the internet inquiry and eventually was set up with Scott. He was very patient with me. I came in three separate times to look and test drive the car I wanted. Each time he reviewed everything we talked about the prior time I was there. There was no hidden numbers or playing games with the pricing. He laid out all the options to pick a payment plan to fit my needs. I came in the day to purchase it and Scott and everything ready and I was in and out in under an hour and half. He even was able to lower the APR just a little bit from what we had discussed the entire process. Truly a great experience and would absolutely recommend this dealership and Scott as well! Love my Journey so far! More
Could not have been happier with the time I spent, the work they did and the price. The way it should always be. Mike and Nick did everything possible to make me happy. work they did and the price. The way it should always be. Mike and Nick did everything possible to make me happy. More
If you want the best - forget the rest - We we purchasing a used car for my daughter. They listened to what we were looking for and make it happened. Quick -Simple - Easy - We buy all our cars fro purchasing a used car for my daughter. They listened to what we were looking for and make it happened. Quick -Simple - Easy - We buy all our cars from Bettenhausen. More
I bought a Dodge Durango Crew from Nick a year ago. At the time of financing, I was contemplating a 3 year loan for the better finance charge. I was a admittedly a bit indecisive but Nick told me to appl the time of financing, I was contemplating a 3 year loan for the better finance charge. I was a admittedly a bit indecisive but Nick told me to apply for the 4 year loan because "we can always change it to 3 years" once you get approved. The following week, I called Ally Auto the financer and they said I could not change it to a 3 year loan with the better financing that they just don't do that. Nick never followed up with me to see how I liked the car. I had an issue with the running board breaking off and I drove my $47K vehicle for over 7 months before they finally replaced it with one that wouldn't break off. They blamed it on the company who made the running boards, even though they were factory installed by Dodge. (Apparently not their fault that they chose a company making lousy running boards that clipped in as easily as they could break off.) A year later, my keys are not recognizable by the car, and many times I can't get it to start for several minutes, the stitching is coming undone on the center console, there is a fog on the dash board glass, the back-up camera doesn't work, and the pinstripe detail is literally flaking off. As I stood in the service department Nick comes in makes eye contact with me and didn't so much as smile, let alone say Hello. I don't care if he doesn't remember me - as car salesman he should. As a car salesman he probably does, and knew he screwed me over into getting stuck with the higher finance rate when I could afford the cheaper one, and as a car salesman if he didn't recognize me, he should fake like he did, and smile and say hello when he is looking at someone in the eyes, while in his own place of employment. I wouldn't have ever bothered writing this until he had the audacity to make eye contact and not have the courtesy to so much as smile, let alone say hello. My grandfather was a car salesman and he knew to always smile and be friendly with everyone he made eye contact with. He also remembered his customers. More
Jim Ralph and Bettenhausen made this by far the best car buying experience I've ever had. Jim did not pressure me at all,was very knowledgable and answered every one of my questions thoroughly,never telling buying experience I've ever had. Jim did not pressure me at all,was very knowledgable and answered every one of my questions thoroughly,never telling me to "read it in the manual", as others have told me in the past.The paper work was processed extremely fast, and I was done in about an hour,driving home with a smile on my face instead of wondering if I just got suckered.As long as Dodge keeps making quality cars, I'll keep buying from Bettenhausen, and will,and already have, highly recommend them to anyone. More
Great friendly service, only problem was the cashier or whoever it was took forever to print out the contract and we had to wait in the dealership with non-functioning air conditioning while it was 100 deg whoever it was took forever to print out the contract and we had to wait in the dealership with non-functioning air conditioning while it was 100 degrees outside. More
From the second I walked into the dealership I was greeted and I knew this was going to be better than any other dealership that I had been to. Bob Gross was my sales manager and he worked his magic f greeted and I knew this was going to be better than any other dealership that I had been to. Bob Gross was my sales manager and he worked his magic from the very beginning to get me the best used car possible based off of my budget and my needs. I came in wanting to look at the 2007 Chevy Aveo and that is exactly what I left with. Bob was a very personable man, and although it was really hot and humid at the dealership that day he did everything he could to ensure that my fiance and I were comfortable. He did a wonderful job and I would definitely recommend my friends and family to come to Bettenhausen for all of their automobile needs. More
This was my first experience with a dealership that did not require me to see separate people to make a deal on a car and then to complete the financing paperwork. The ease of this car purchase was wonderf not require me to see separate people to make a deal on a car and then to complete the financing paperwork. The ease of this car purchase was wonderful. More