Bettenhausen Chrysler Dodge Jeep Ram

Never had to go to dealer car come to me. That was great I don't have a lot of time so I talked to mike Gatz told him what I wanted and he found me just that he came to my home with the car and I loved it t I don't have a lot of time so I talked to mike Gatz told him what I wanted and he found me just that he came to my home with the car and I loved it told him I wanted it and 2 days later he came back to my home and we signed all the paper work with out me having to go all the way to the dealer. He was so nice And so respectful that I know when I need another car I'm going to call him first More

Dave Carroll was friendly, knowledgeable, and fair. The sales price was acceptable but we were disappointed by the amount offered for our trade-in. We understood the reasoning, but were disappointed noneth sales price was acceptable but we were disappointed by the amount offered for our trade-in. We understood the reasoning, but were disappointed nonetheless. Further, I thought Dave and I had agreed to a trade price but then Sam came over to help Dave with the computer-- we had to repeat all our personal info for him to re-enter. Then Sam told us that he just couldn't give us the amount for the trade that my wife and I had thought Dave and I had agreed upon. It just seemed like a "wear them down then give them the bad news" type of tactic. The vehicle orientation and final inspection were a bit rushed because it was past 9:00 and everyone-- my wife and I, Dave, and the porters-- just wanted to go home. The final inspection was kind of tough because it was dark. As it turned out, we didn't see that a plastic part was missing from the seat anchor housing on the floor of the passenger seat until the next day. I called Dave and he got the part for me and snapped it on within minutes of us arriving. That's great service! Other than the "game" that Sam and Dave played on us, it was a decent car-buying experience. One last thing... I thought it was odd that the person I had made the appointment with (Alec Bettenhausen) was "tied up at the other location" and never showed up. More

I purchased my second vehicle from bettenhausen, after my parents and in laws. The no haggle and fair pricing are amazing. I owned my trade in for 7 years. During that time the service department made me com parents and in laws. The no haggle and fair pricing are amazing. I owned my trade in for 7 years. During that time the service department made me come back. Friendly people, and outstanding work. I simply cannot say enough good things about bettenhausen. They make you feel like one of the family More

Satisfied Customer.....in both Sales (purchase price and delivery accommodations)...and....Service ( positive response and reaction to issues identified). All Bettenhausen Associates were most gracious, fri delivery accommodations)...and....Service ( positive response and reaction to issues identified). All Bettenhausen Associates were most gracious, friendly, and accommodating. However, I especially liked dealing with Jim Ralph because he has the "savvy & knowledge" of doing what is right for the customer(at least in the customer's mind, and isn't that all that counts?). He made us (my wife Sandy & I) feel most 'comfortable' and at ease during the whole shopping/purchase visit. AND, he followed up on some service issues which most run-of-the-mill sales reps don't do after they make the initial sale. Sandy and I are pleased with your Team. More

Best dealership ever I don't think there is really any more you can ask from a dealership. The way they do business should be a business model used in every dealership but of course then there would be s more you can ask from a dealership. The way they do business should be a business model used in every dealership but of course then there would be some competition but for now hands down no one else like this dealership! Keep up the awesome work guys! More

Jon did a very professional job satisfying all the requests we had for a new vehicle. I would be very happy to do business with him again. requests we had for a new vehicle. I would be very happy to do business with him again. More

Ryan is the best car dealer that you can ever go to get a car. Both Ryan and Mike was extremely nice and calm though out the process. The pricing of the car was unbeatable. They put me in car I wanted the mo car. Both Ryan and Mike was extremely nice and calm though out the process. The pricing of the car was unbeatable. They put me in car I wanted the most on the lot. Nothing but great things about this dealer More

I am giving this a great review because I felt that the salesman, David Bennett was very friendly, efficient and informative. Also, we had a wide selections of vehicles that we looked at were impressed wi salesman, David Bennett was very friendly, efficient and informative. Also, we had a wide selections of vehicles that we looked at were impressed with the quality of the vehicles that we looked at. Also, I have only heard good things about Bettenhausen from other people. More

Matt Tesauro was an absolute pleasure to work with. The car buying experience was painless and fun. Seriously, I would definitely go back to this dealer for my next car!!! Awesome experience. car buying experience was painless and fun. Seriously, I would definitely go back to this dealer for my next car!!! Awesome experience. More

Jon gave us all of the information we need to make the right choice that fit our needs. We were not pressure to make any instant decisions. We could take our time to review our options. Jon made us feel right choice that fit our needs. We were not pressure to make any instant decisions. We could take our time to review our options. Jon made us feel comfortable, and was patient enough to answer all of our questions. Thanks for a great experience! Pat & Rich Majka More