Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Brought my jeep in for service...they bent over backwards old school service.they checked for any additional problems for me as well.highlly recommend. old school service.they checked for any additional problems for me as well.highlly recommend. More
Justin Haan was great to work with. He was very helpful and worked hard to find me the vehical I wanted, even to the point of switching out the wheel / tire combinatio that came on the vehical to one I pre and worked hard to find me the vehical I wanted, even to the point of switching out the wheel / tire combinatio that came on the vehical to one I prefered. I ended up with exactly the vehical I wanted. It had all the options I wanted, engine, color, interior and features I told him I was looking for without any of the features I didn't need. I cannot comment on the quality of work from the service dept yet as I have not yet had it in for service. However if the personel in the service dept are half as helpful as this young sales person was, i will be more than happy. More
I have just financed a new 2013 Dodge Dart on December 31,2012. When I arrived, I was greeted immediately by a friendly woman at the front desk. I had asked for Mike Sorensen & he was paged directly. Mike 31,2012. When I arrived, I was greeted immediately by a friendly woman at the front desk. I had asked for Mike Sorensen & he was paged directly. Mike came up to me, extended his hand & welcomed me. I told him about his mailer & email that I received & that I was invited to trade in my 2004 Dodge Neon for an upgrade or new vehicle. Mike introduced me to David Martinez, who also shook my hand in greeting. We sat at his desk where all three of us discussed my current vehicle, my needs & my finances. Both men worked very patiently & deligently to get me a great trade in value & an excellent financial plan to purchase my 2013 Dodge Dart. David took me for a test drive while I exlained my circumstances. When all was said & done, David & Mike congratulated me on my successful trade & finance. David then had my new car washed & filled with a full tank of gas. Before I left the Dealership, he sat with me in the car & went over all the points on my dashboard. He did not let me drive away without my full knowledge of all the necessary & important features of the car & how to use them safely. Mike Gatz came over to the desk while I was waiting for all the paperwork to be done. He introduced himself & told me that I would love my new Dart. He kept me company & was very knowledgable about the car. These three men were very polite, courteous & professional with their treatment of me as their customer. They also told me to call with any concerns or questions I may have after I left the Dealership. My experience was comfortable & great. You have some amazing people working as your employees at Bettenhausen Dodge. Thank you! More
I bought by previous two minivans at Bettenhausen, so I first looked there when I started shopping for my newest minivan. My service experiences at Bettenhausen have always been positive and the sales exp first looked there when I started shopping for my newest minivan. My service experiences at Bettenhausen have always been positive and the sales experiences also, but this time I thought I would also shop around for price. After some frustrating experiences with other dealers, I found that Bettenhausen was actually offering me the best price available to me. So I returned to buy the van there. Nick Pattenaude my first sales person was patient, helpful, and respectful as we test drove different versions of the van on multiple visits to the dealership. And he was upfront about the final price I would pay. When we finalized the deal with David Martinez, in spite of the late hour near closing time, he took time to make us feel comfortable by providing us beverages as he efficiently guided us through the paperwork and the walkthrough of the van's operating features. In retrospect, I would have saved a lot of trouble if I had omitted the comparison shopping at other dealerships where your time is wasted and you are given the run around, and just stuck with Bettenhausen. More
I started the process of deciding what vehicle I would like to replace my aging Trailblazer with and narrowed it down to giving the Jeep Patriot a test ride, from the moment I arrived at Bettenhausen Jeep like to replace my aging Trailblazer with and narrowed it down to giving the Jeep Patriot a test ride, from the moment I arrived at Bettenhausen Jeep and met with Jay he never pressured me, made me feel welcome, and bent over backwards to accommodate me. Once I decided this was the vehicle for me we worked out the fine details with everything on the table and no hidden agendas I always felt I could change my mind and nobody would make me feel like I wasted their time. Jay and Nick took me thru the process smoothly explaining everything as we went along, this is my second vehicle from Bettenhausen and I can honestly say from my experiences with them including vehicle service I no longer need to go anywhere else they are an excellent representation of the Jeep/Chrysler/Dodge /Ram brand in all areas of what they do. More
JAYSON WAS VERY KNOWLEDGABLE,AND HELP FULL. THEY DID NOT HAVE THE CAR WE WERE LOOKING FOR , HE FOUND ONE AT A DIFFERENT DEALERSHIP, THE PRICE WAS AS GREAT. DEALERSHIP WAS LAYED BACK , AND EVERYONE WAS VERY HAVE THE CAR WE WERE LOOKING FOR , HE FOUND ONE AT A DIFFERENT DEALERSHIP, THE PRICE WAS AS GREAT. DEALERSHIP WAS LAYED BACK , AND EVERYONE WAS VERY ACCOMMODATING. More
I worked with Dave today and I have to say it was the easiest car buying experience I've ever had. He asked me what I wanted and actually listened to me before running and grabbing a ton of keys for cars easiest car buying experience I've ever had. He asked me what I wanted and actually listened to me before running and grabbing a ton of keys for cars I had no interest in. Never once made me feel like I had to buy a car or that he was trying to make a sale. He let me tell him everything that I was looking for and then basically showed me what I wanted and that made my decision very easy when it came to signing the papers and driving off in my new Wrangler. More
I went to the dealership late Friday and even though they were closing, Patrick happily helped me with an Avenger. The no hassle, no pressure approach he took convinced me to leave a deposit and come back on were closing, Patrick happily helped me with an Avenger. The no hassle, no pressure approach he took convinced me to leave a deposit and come back on Saturday to purchase the car. Thanks for the great help, Patrick! Thanks forte great dealership, Bettenhausen! More