Bettenhausen Chrysler Dodge Jeep Ram

Great! Super Friendly! Easy to work with! I wish I would have made my way to Bettenhausen sooner. The "No Pressure" buying experience was definitely different from most of the other dealerships that I've de have made my way to Bettenhausen sooner. The "No Pressure" buying experience was definitely different from most of the other dealerships that I've dealt with, and I've bought and traded many a vehicle through the years. I had been dealing with a local dealership in my area on 4 new vehicle purchases in the last 2 years or so, but it was because of some "antics" that they pulled on my last purchase that I decided to look elsewhere for a better deal and more importantly, a better "car buying" experience. When I called Bettenhausen, they put me in touch with Ryan Scarpelli. Great guy. Funny, easy to talk to, and completely able to put himself in my shoes, as far as with what I had gone through elsewhere. There were no games and most of all....no pressure. He did all of the legwork and got back to me in a timely manner. In fact, we spoke several times, and since he understood what I needed, where I wanted to be with my trade in, what kind of an interest rate and payment I was looking for, and what kind of new vehicle I wanted....it all worked out "nice and easy" in the end. I especially like the fact that Ryan did the entire deal from "front to back", as they say at the dealership. There was no "stuffy" finance guy to deal with and no hidden agenda on the part of the dealership. The paperwork was straight forward and to the point. Everything we had talked about, and agreed upon, was there in simple easy to understand terminology. You can't go back and "do over" lifes experiences, especially when it comes to car buying, but you can learn your lessons and move forward in a positive direction. I definitely won't be buying any more vehicles from my "local dealership", as I have found a better no nonsense approach as a result of taking a chance on Bettenhausen. It paid off and we are happier and better off for it. I would highly recommend Ryan Scarpelli. He's good at what he does, but more importantly....sincere and not like your typically car salesman. Kudos to Bettenhausen!! We'll definitely be back. More

I was shopping for about 3 weeks on the internet, then I narrowed down what I needed based on my requirements for a vehicle. There are sites like CarGuru that have a long listing based on what you are look narrowed down what I needed based on my requirements for a vehicle. There are sites like CarGuru that have a long listing based on what you are looking for, its via a comparison of those sites that I ended up researching not only the vehicle but also the car dealership inself for a possible purchase. As someone that hasnt bought a car in a while (+ 5 years) my first surprise was the test drive, the salesperson Nick Nowak just let me point to the car i wanted to test and got the keys for me. He didnt barge in with a sales pitch nor did he come on the test drive with me for more sales pitches - It was great to be able to sample the ride by myself and test the ride and conveniences that the vehicle came equipped with. After another visit and more test driving, I ended up purchasing the vehicle (2003 Honda Odyssey). There were two items that I noted to Nick that needed servicing and they were both fixed before i took delivery of the vehicle, they were in fact fixed with Honda parts and no aftermarket parts. The fixes were not same day but i learned you just have to wait on the parts then the repairs are done promply by Bettenhausens service dept. Not getting a big drawn out sales pitch and not being constantly followed around in their lot were big plusses in my book, goes along their motto of " no hassles " which i found to be true. In my phone calls or emails i checked in with Amy (frontdesk), Laura (service), Mike Cozzolino (internet), Alec Bettenhausen and of course Nick Noval (salesperson). There were a couple of others including the two porter guys but i cant remember their names - I can say that for all the folks i worked with Bettenhausen has a very friendly and most helpful staff. It can be a long haul to get to Bettenhausen but it's worth the trip. Two Thumbs Up, keep up the good work folks. - Gonzalo in Chicago More

Don Peterson and Scott Abramowicz are the greatest. They were able to give me a good price, a great interest rate and an even better trade in price on my old vehicle. They were extremely helpful, courteous, were able to give me a good price, a great interest rate and an even better trade in price on my old vehicle. They were extremely helpful, courteous, efficient. Their knowledge of the Dodge line of vehicles is next to none. I have purchased at least 14 new vehicles in the last 12 years and this has been the best experience ever. Not once did they try to "push" extras so they could make the price higher. My advice to anyone looking for a new or used vehicle, stop here first, you will not have to look any further. More

Sales staff was very friendly and accommodating during the entire process. I was able to test drive multiple cars in order to decide which I liked best. Once I chose my vehicle, they worked with me and th the entire process. I was able to test drive multiple cars in order to decide which I liked best. Once I chose my vehicle, they worked with me and the banks to get me a monthly payment I could afford. In addition, Steve Klimara did a thorough overview of all car features, since this was my first time purchasing a new vehicle. I chose the dealership for the no-hassle attitude and reputation in the community. I will go back when I need my next car. More

Steve made us feel comfortable buying our first car. It was easy and painless and we felt great (and still feel great) about our purchase. Would recommend the Jeep Patriot, the car dealership and Steve to was easy and painless and we felt great (and still feel great) about our purchase. Would recommend the Jeep Patriot, the car dealership and Steve to anyone! We already have! More

Steve made it easy to purchase the Jeep Liberty. I always liked the car, but his input made the whole experience better. Thank you Steve. always liked the car, but his input made the whole experience better. Thank you Steve. More

Steve was great to work with even though he was a rookie at the dealer. This was my second purcahse from this store in 6 monts and I wouldn't have come back if I had been disappointed. at the dealer. This was my second purcahse from this store in 6 monts and I wouldn't have come back if I had been disappointed. More

My experience was a great one and would recommend this dealership to everyone we meet. The salesman Steve did everything he could to make us happy. dealership to everyone we meet. The salesman Steve did everything he could to make us happy. More

Patrick made our car buying experience an enjoyable and education one! He first of all explained how their dealership was different than other dealerships, and that his biggest priority is making sure tha education one! He first of all explained how their dealership was different than other dealerships, and that his biggest priority is making sure that we get the right car for us and our budget. Long story short, we came in asking to see the Dodge Grand Caravan R/T, but after viewing all of the vans and sitting down with Patrick and really deciding what we needed and what we didn't he helped us to find that the CREW was actually the vehicle that was a better fit with us and found us the upgraded package that included all the amenitites that were on our "must have" list. When it was all said and done, our monthly payment was a little bit higher than we were hoping for, and Patrick went above and beyond and was able to get us within 13 dollars of our pre-set budget. Patrick was awesome. He is very personable, VERY knowledgable, and was an objective, genuine person to work with. There were a few features I was possibly interested in and let us know the xxxxxxand con's but ultimately helped us reach the decision that we did not need some of the extra feature. We will definately recommend Patrick specifically to anyone we know looking to get a new car. Patrick wasn't trying to sell us the most expensive car, or the most expensive upgrades, or the most expensive extended warranties (even though we did get a great extended warranty for an amazing price), but he was focused on what our family needed and keeping it at our budget. Patrick went above and beyond. If you go to Dodge, ask for and wait for PATRICK! He helped us set up our blue tooth to our new van, showed us every feature in the car that we left feeling very confident in how to "work" everything! :) Patrick is a real person, very genuine, friendly, funny and easy to talk to. He was the awesome!! Thank you so much and we love our van. The kids didn't want to get out of it, they wanted to stay in so they could watch their movies. :) Thanks for everything. Kudos to Dodge for hiring such a high quality person. I don't want to forget to mention this either, we got a very good price on our trade in, plus got the customer loyalty rebate as well. More

We were recommended to Dave from Troy Bettenhausen. Dave was very helpful trying to find what we wanted. We went to the Auto Show and was told that the 2013 and some 2012 Chargers were out there with Hemi was very helpful trying to find what we wanted. We went to the Auto Show and was told that the 2013 and some 2012 Chargers were out there with Hemi motor and the new 8 speed transmission. We rode in a Chrysler 300 with the Hemi and 8 speed. We were told by the Sale Techs at the auto show it was available and also told by the driver of the Chrysler 300 it was available, only to find out it is not available. Dave and Troy did a lot of calls to find out it is not available yet. Dave took the time with us all day Saturday finding exactly what we wanted in our car. We went for lunch and came back and there was no pressure by Dave to convince us we needed to buy before we walked out that door. We came back after lunch and spent until closing time picking out our car. We put money down on the car and continued to call him all week long with continuous questions. He was very patient and kind dealing with us. Dave had all the financing paperwork ready for us to sign when we came back. The car was cleaned, polished and plates on. He made us feel very special like we were the only customer he had to deal with. This is the third Charger we have bought from them, two used, one new. We would recommend this dealer to our friends and family, which we have had them buy there. This is a very good dealership to find what you want, new or used. More