Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Jessica was most enjoyable to work with. She made my wife and me feel very much at home. She was courteous, friendly, and supportive of our wishes regarding a purchase. There was not pressure tactics and we and me feel very much at home. She was courteous, friendly, and supportive of our wishes regarding a purchase. There was not pressure tactics and we left with a much better deal than we expected when we went in. She was very knowledgeable and answered all questions that we had, and more. She was reflective of previous experiences that we have had at Bettenhausen. This is our fourth vehicle through them and because of Jessica, and others, there will be more. More
Great experience!! Very helpful from start to finish!! The internet department was a relief to have to get most of the paperwork done prior to our arrival. We explained what we have been looking for and o The internet department was a relief to have to get most of the paperwork done prior to our arrival. We explained what we have been looking for and our price range and they did all the foot work for us!! Then in a few hours I had emails of vans that met our needs... We came in and test drove what we wanted and left with our van... The most stress free day ever!!! Thanks!!! You guys were the 4th lot we had looked at and the best experience we had and thus why we drove off in our new van from u!!! Jenna made us feel like we were regular people and not in a firing range like we had felt at the other dealerships.... That made a huge difference!!! More
Went in for an oil change came out with an AWESOME deal on a new Dodge Avenger. I love Jenna!!!! She made it happen. My second car with Jenna. She's WONDERFUL!!!!! on a new Dodge Avenger. I love Jenna!!!! She made it happen. My second car with Jenna. She's WONDERFUL!!!!! More
Everything about the dealership was awesome. The best new car purchase experience I have ever had. Lauren was awesome! She handled everything directly; there was NO going back and forth talking to every leve car purchase experience I have ever had. Lauren was awesome! She handled everything directly; there was NO going back and forth talking to every level of manager and getting the typical pressure deal from "the boss". I did my research about the Jeep Wrangler online and then went to Bettenhausen to see Lauren under recommendation from a friend. Lauren found exactly what I was looking for; I told her how much I wanted for my trade and how much I wanted to spend on the new Jeep. We agreed on a price within $250 of where I wanted to be so the deal was done. (to me, the $250 was worth not having to go to numerous dealerships and "argue" with them about what I wanted.) Amazing dealership is all I can say...in and out in less than two hours and I drove the Jeep home that night! I only had to return in the next few days to sign the paperwork. The other employees were great too...very personable and no pressure at the dealership. I will definitely go back and buy from them again. My new Jeep didn't have floor mats, so instead of pulling them out of a Jeep of the lot, the manager had them order me brand new ones and sent them to my house so I didn't have to drive back to get them. I hope I don't need warranty or service work, but if I do I will go there and hope that the service department customer service and pricing is as good as the sales department. Good job Lauren and Bettenhausen Jeep!! Thanks. More
My very first impression of the dealership was fun and welcoming...music, grilling hotdogs, etc. The first person I met at the dealership was Jay Dye, Sales Manager. He had a wonderful and upbeat attitu welcoming...music, grilling hotdogs, etc. The first person I met at the dealership was Jay Dye, Sales Manager. He had a wonderful and upbeat attitude. The first thing he did was hand me the keys and say take it for a spin and let me know if you have any questions. It was so refreshing to be able to take a car for a test drive without a salesman breathing down my neck. I remember thinking to myself…why can’t all salesmen be like him? Jay was so pleasant throughout the entire process. I must have come back to the dealership 4 or 5 times before I made up my mind to purchase a vehicle and never once did I feel pressured. If your looking for positive car buying experience, I would recommend paying Jay Dye a visit. - Christine B. More
Bought a cpo 2010 town and country well had and still have hard shift issues remote start intermittently works pass side sliding door no longer works only 36000 miles on it take it there and their excuse have hard shift issues remote start intermittently works pass side sliding door no longer works only 36000 miles on it take it there and their excuse is we could not duplicate or that's normal ect ect took it to another chrysler dealer issues resolved their service sucks outside of the price dont have it serviced there More
Never again bought a cpo vehicle biggest xxx the problems continue to mount outside of price I would never return vehicle has 36350 miles and it just keeps falling apart their service dept is horrible continue to mount outside of price I would never return vehicle has 36350 miles and it just keeps falling apart their service dept is horrible More
This is the third vehicle I have bought from Bettenhausen and the second one with Matt. They have treated me great throughout the years and I will continue to my business with them and recommend them to eve and the second one with Matt. They have treated me great throughout the years and I will continue to my business with them and recommend them to everyone else as well. Keep up the great work! More
I recently purchased a new Durango from your dealership and Nick Pattenaude helped me out. I know how important quality customer service is and I cannot emphasize enough how pleasing it was dealing with N and Nick Pattenaude helped me out. I know how important quality customer service is and I cannot emphasize enough how pleasing it was dealing with Nick. I had never owned a Dodge before (mainly because of some old out dated family advice) and Nick took the time to explain the progress Dodge has made over the years to improve their product. I have bought 3 cars in my life and this was the easiest and most stress free process. I am used to waiting at the dealership for hours on end. Nick was able to handle most of the paperwork over the phone. I couldn’t be happier with my purchase. I will definitely purchase again at Bettenhausen mainly because of Nick and his great service. More
Eric and I had the pleasure of working with Matt Tesauro. He went out of his way to make sure we had the type of Caravan that would make us happy. There was no pressure -- even when I was hesitating about He went out of his way to make sure we had the type of Caravan that would make us happy. There was no pressure -- even when I was hesitating about the color or features on our van. He helped us compare and try out new features that we might like. We have purchased many vans/caravans from Dodge dealers over the years -- Matt made our experience at Bettenhausen -- GREAT! More