Bettenhausen Chrysler Dodge Jeep Ram

The experience was great, Steve was a very energetic sales person. He was able to answer several of the questions my wife and I had, if he wasn't sure he would do what he could to find the answer. We to sales person. He was able to answer several of the questions my wife and I had, if he wasn't sure he would do what he could to find the answer. We told Steve what we wanted in our vehicle and he checked the inventory and got us almost we were looking for. We didn't know the dealership was closing early that day due to the weather but Steve stayed and took his time with us and after signing the paper work for the new van he took the time to show us how all the bells and whistled work on the car. When he couldn't get the price approved we offered he gave us an oil change package that made up the difference. More

Nick P. was very friendly and very accommodating. He is very knowledgeable of his products. We had a very good connection and he was willing and able to get us in the car we were looking for... the color very knowledgeable of his products. We had a very good connection and he was willing and able to get us in the car we were looking for... the color and everything. The price was within 500.00 of what the " websites" said we should pay. We got a good price on our trade in as well. I would definitely recommend this Dealer. Thanks Nick P More

This is the second trade in we have done with Nick Nowak. We brought in a 2011 Town & Country, told him what we liked about it, he immediately had a 2014 Dodge Caravan pulled up with exact color we liked and We brought in a 2011 Town & Country, told him what we liked about it, he immediately had a 2014 Dodge Caravan pulled up with exact color we liked and all the amenities we had in the T & C. Nick knew our budget and kept us in the same price range. We only looked at this one vehicle and purchased it. Nick Nowak is a huge asset to this dealership, he is always available to help with any questions from service to sales. We appreciate dealing with Nick, as he very down to earth, very personable guy! If we were to refer anyone interested in buying a new/used car, we would surely refer them to Nick Nowak!! More

Adam was very professional, friendly and patient. He made the purchase process hassle free. We would definitely return for another vehicle and would highly recommend Adam and Bettenhausen to our family made the purchase process hassle free. We would definitely return for another vehicle and would highly recommend Adam and Bettenhausen to our family and friends. More

This is a great place I wouldn't go to any other dealership! I have bought all my cars thru Nick Nowak and he has been very honest and trust worthy with every purchase. I also have two children and dealership! I have bought all my cars thru Nick Nowak and he has been very honest and trust worthy with every purchase. I also have two children and am pleased at there patients with them. I love this place and would highly recommend it! More

Great experience for my husband and I. Very quick to complete the sale and everyone was extremely friendly! Service department was helpful! would shop here again. complete the sale and everyone was extremely friendly! Service department was helpful! would shop here again. More

Just purchased a 2014 Jeep Wrangler Unlimited from Jenna. Very good experience! Easy process...very relaxed. Jenna's great to work with and very honest with her answers to questions. Would highly recommend w Very good experience! Easy process...very relaxed. Jenna's great to work with and very honest with her answers to questions. Would highly recommend working with her. Whole purchase smooth and no surprise charges or glitches. Would highly recommend working with Jenna when you are ready for a Chrysler product. More

My "NO" is a qualified one for this dealership. Dodge gave me Yokohama tires that are bad for snow. Dodge and the Dealer refuse to do anything. Scott A yelled at me and was impolite because I was f Dodge gave me Yokohama tires that are bad for snow. Dodge and the Dealer refuse to do anything. Scott A yelled at me and was impolite because I was firm about the issue. Van slides going around corners from stop. Traction control slips on dry, salted roads from a stop on 25mph urban roads. 20 Mph in hard pack snow and van slides several van lengths. I traded in a Ply Grand Voyager, a very similar vehicle that did not have these tendencies with Goodyear tires. Further, Consumers Reports says Yokohama tires are not good for snowy regions. I spoke with Dodge, there response as "You test drove the van…" and my response was "Nov. 30th with no snow on the ground yet. How could I test drive the van/tires in snow?" silence. Then Dodge said, "the tires were on the van description." I have the sticker and there is no mention of tires. Further, folks test the vehicle when you go for a test drive-quietness, controls, comfort and so on. All this matter not to Dodge. Bettenhausen offered to get tires, but they could not get the Goodyear Triple-tread(the all - season tire comparable to the Yokahama) but only the integrity tire and one cheaper tire. Further, their price for the Goodyear integrity tire was higher than the retail price I was quoted by Goodyear, for the Triple-tread, a better tire. All in all, while the shopping experience was stellar with Bettenhausen, this tire issue is a safety issue and neither Dodge nor Bettenhausen is going to step up and stand behind fixing the safety issues. More

I came in to purchase a Dodge Journey from Scott. I had visited previously at the recommendation of my father and returned when I was ready to buy. Scott was very professional and friendly on all my visit visited previously at the recommendation of my father and returned when I was ready to buy. Scott was very professional and friendly on all my visits. It was a Saturday and he was extremely busy but he always let me know exactly what he was doing and kept me updated on times, etc. I even took a Journey home and then came back on Monday because I found I couldn't live without Navigation. Scott went out of his way to find me the exact vehicle I wanted, WITH Navigation, sent someone all the way to Elgin (twice) to make sure I had it that night. I really feel Scott and Bettenhausen went out of their way to make sure I was happy with my purchase. It's nice to know that someone values your time even when you aren't buying the most expensive car on the lot. This is my second purchase from a Bettenhausen dealership, first purchase with Scott. I would absolutely recommend both. They've definitely earned my repeat business. More

Charles was very helpful. He helped me find the car I wanted and kept me stay in my budget. I would recommend the dealership and Charles to any friends or family. wanted and kept me stay in my budget. I would recommend the dealership and Charles to any friends or family. More