Bettenhausen Chrysler Dodge Jeep Ram

My Experience To Whom It May Cocern, My name is Jake Haleem and my girlfriends' name is MaryAnne Joseph. MaryAnne was in desperate need for a new ve To Whom It May Cocern, My name is Jake Haleem and my girlfriends' name is MaryAnne Joseph. MaryAnne was in desperate need for a new vehicle as her current vehicle was on its last leg. She bought her car (pontiac grand prix gt) brand new in 2002 and paid cash for it. She asked me if I would go shopping with her to look for a new vehicle and I told her of course I would. I asked her what kind of vehicle she was intrested in and she said a Jeep. I said good luck because I knew that they where probably out of her price range but we went looking anyway. Our first dealership we visited was Mancarrie dodge in Oak Lawn on 5-3. I had seen a ad in the paper advertising GREAT prices and a JEEP BLOWOUT SALE!! Not even 120 seconds after stepping foot on the property, I can see the hungry wolf charging towords his pray!!! I wasn't sure if I should run and take cover or stay and fight back!! I chose to stay and fight because i am a snake!! (Hence JAKE the SNAKE) LOL Anyway we where face to face with a Steve Garcia. He seemed nice but I can instantly tell he was a typical salesman who was only concerned about making a sale and his commission. I am not opposed for him to make money, that is his job and lively hood. Long story short, he had lied to us, told us what we wanted to hear and told us stories of other customers which I don't know or care to hear about. I just wanted the TRUTH and he made us feel like we where completly stupid people and didn't know right from left!! We left feeling violated!!! The following weekend Saturday 5-10, we went to Bettenhausen after i learned about your dealership while searching online. MaryAnne and I arrived on your lot at about 2pm and started to walk towards the new Jeep Trucks waiting for a salesman to hound us, to my surprise we where left alone to look without pressure. We where really surprised and impressed to look without presure of a salesman. After about 30 minutes of looking we noticed a man walking towards us asking if we needed any help and we said yes, he then introduced himself as Matt Tasuro and shook our hands. We told him what we where looking for and he was AWESOME!!! Matt showed us Jeep after Jeep and told us to take a test drive on any one that we where intrested in, he even took the tops off so we can get the true feel of driving a Jeep!! He continued to work with our price range and even though our price range was below most Jeeps on the lot he never gave up on finding us a Jeep that we wanted within our range. Matt was EXTREMELY determined to see us happy and drive off with our dream JEEP but he was never pushy!!!! We finally found a Jeep that we fell in love with (it was silver but we really wanted something darker) and Matt sat down with us and ran some numbers and it was still just a little beyond our budget. After looking at our trade in and our down payment and running some more numbers we where very close to our target. I asked many questions about our soon to be new Jeep and Matt was EXTREMLY helpfull!! We then had to leave as it was late and had to pick up our son from the sitters. We told Matt we would call him Monday 5-12 to run a credit check, when MaryAnne called Matt on Monday he told her that a new JEEP with the same package had just arrived but it was a dark mattelic color, she told him to run the credit and it came back with a slighty lower rate then we expected and therefore our payment was well within our range!!! MaryAnne called me with the great news and we called Matt and said you got a deal on one condition, we would like a remote start installed as part of the deal. Matt called us back and said no problem. MaryAnne and I said start the paper work we will be in by 7pm tonight to complete the deal..We came in and after a couple of hours we drove off in our new JEEP JEEP!!! Matt is a AWESOME salesman and I consider him a friend. I would not hesitate for one second on purchasing a new vehical from your dealership as long as it is MATT T that is handling our purchase!! Matt was never pushy, intimidating, rude or disrespectful!! He is without a doubt a asset to Bettenhausen Jeep!!! More

Rachel Welter Nick was very helpful and friendly. He wasn't pushy and we got everything we needed at a fair price. Would definitely refer to him. Nick was very helpful and friendly. He wasn't pushy and we got everything we needed at a fair price. Would definitely refer to him. More

David Martinez was excellent David Martinez was a excellent sales person...he made us feel as home.....we will definitely come back to this dealership for other cars or trucks to David Martinez was a excellent sales person...he made us feel as home.....we will definitely come back to this dealership for other cars or trucks to purchase in the future. More

Easy and Painless Experience Nick made my purchase of a new 2014 Grand Caravan a pleasant experience. Nick found what I wanted in stock and had the vehicle & paperwork prepped wit Nick made my purchase of a new 2014 Grand Caravan a pleasant experience. Nick found what I wanted in stock and had the vehicle & paperwork prepped without the usual salesman nonsense and headaches. I am looking forward to continued buiness with Bettenhausen Dodge for years to come. More

Dave Martinez This was the easiest purchase I've ever made at a dealership. Dave handled the entire transaction from start to finish. I wasn't being bounced around This was the easiest purchase I've ever made at a dealership. Dave handled the entire transaction from start to finish. I wasn't being bounced around from person to person to secure financing. I appreciated the negotiating process on the trade in value of my vehicle. Dave didn't play the sales game of making me wait while he spoke to the person in charge of appraising my vehicle. Obtaining financing was simple and efficient. I never left Dave's desk as he explained the financing options. The interest rate was great and the terms options were flexible. I would strongly encourage people to contact Dave and Bettenhausen for any vehicle needs. I've never used Bettenhausen before. My sister recommended them because of their service and I wasn't disappointed. i would buy another vehicle from Bettenhausen and Dave. Dan More

Great car buying experience! My husband and I went into Bettenhausen hoping to find a new car and have an easy car-buying experience. Both of those goals were exceeded by Dave who My husband and I went into Bettenhausen hoping to find a new car and have an easy car-buying experience. Both of those goals were exceeded by Dave who politely approached us and asked if we needed assistance after we had a chance to look around. He was great with letting us take a few cars out for test drives, was extremely helpful with finding us vehicles on the lot that met our needs and he made the purchasing part of the day painless! We went in with a budget and Dave helped to keep us on track. I would definitely recommend Dave and Bettenhausen for anyone's car buying needs, and when the time comes to replace our other car, we will definitely stop there and see Dave again! Thanks Dave! More

New Caravan purchase This was the best car buying experience I have ever had and I have owned over 20 cars. Everything was disclosed to us and we never left David, in the This was the best car buying experience I have ever had and I have owned over 20 cars. Everything was disclosed to us and we never left David, in the past you would be sent from sales to finance (what a relief not have to do that again). We got the feeling that if needed David would have stayed with us all day. To top off the great customer service and car we bought, we had some of the best bbq for lunch too. More

My experience at Bettenhausen Jeep with Jay Dye My story starts back in September of 2013. My Pontiac Sunfire GT was 16 year's old, and it just wasn't practical to sink more money into it. I was o My story starts back in September of 2013. My Pontiac Sunfire GT was 16 year's old, and it just wasn't practical to sink more money into it. I was originally looking at a Dodge Dart, but it wasn't what I had expected. When we first walked into Bettenhausen everyone was very friendly and courteous. There was just something about Jay that I liked and I felt that he had a great personality. After talking with Jay, I knew I made the right decision. We bought a Jeep Compass. After having the car for a few months, we just were not happy with it. My Wife and I decided to upgrade to a Jeep Cherokee, which is a little bigger and offered more options. We were satisfied with Bettenhausen and Jay Dye, so came back for the Jeep Cherokee. Jay spent over a week looking for the car that we wanted. At that time, the exact Jeep that we wanted, was not available, so we ordered exactly what we wanted. We had two excellent experiences at Bettenhausen Chrysler Jeep and would recommend them to anyone looking to buy a Chrysler Product. Oh, one more thing, be sure to ask for Jay Dye, to receive the best possible sales service. Wayne & Alexandra Rahn More

Good Deal Charles was helpful and curtious and knew his stuff. I like the fact that he could negotiate the deal and I wasn't passed around. Charles was helpful and curtious and knew his stuff. I like the fact that he could negotiate the deal and I wasn't passed around. More

Health care associate This was the best car buying experience I have ever had. Thanks to Mr Charles Johnson who listened to all my needs, my price range, and what I was loo This was the best car buying experience I have ever had. Thanks to Mr Charles Johnson who listened to all my needs, my price range, and what I was looking for in a vehicle with his no pressure and stress-free tactics there was no haggling and I ended up purchasing my new car the same day. The best part was it didn't take 5 hours at the dealership, he didn't have to run into another office 50 times to get me a price, there was no one else at his desk threatening to buy the car while I was thinking about it . He promised to get me right In and Out and he delivered so I will definitely recommend Bettenhausen Chrysler of Tinley Park to all my family and friends! Thank you Charles Johnson for outstanding job! More