Bettenhausen Chrysler Dodge Jeep Ram

Dodge Durango, great car buying experience The people at Bettenhausen are honest and fair. They do not try to hide anything and that is why this was the best new car buying experience I have e The people at Bettenhausen are honest and fair. They do not try to hide anything and that is why this was the best new car buying experience I have ever had. Jenna was great to deal with. She answered every question I had in a timely fashion and made delivery of the vehicle fast on the day I was set to pick up my new Durango. She even went out of her way to call Dodge to put a rush on the my Durango. She was very up front with me and very professional. The young man that showed me all the features on my car was very professional and is also a big asset to this dealership. He was very respectful and seemed to really enjoy his job. I would recommend this dealership to all of my friends and family. They do not play games here and that is the best part of the whole buying experience. More

Great Experience I never thought I'd say this, but I had a good time buying a car! Don Peterson was highly recommended by my family and friends so I decided to see him I never thought I'd say this, but I had a good time buying a car! Don Peterson was highly recommended by my family and friends so I decided to see him at Bettenhausen when I was buying a new Jeep Wrangler. Don and Matt Tesauro were so helpful and so nice! They went above and beyond to answer all of my questions and made sure I was well taken care of. I got a fair price on a great Jeep and the buying process was painless and fast. I love Don and Matt and I love my Jeep - I would highly recommend them to anyone!!! More

Buying a Caravan Dave was very friendly and literally ran to show us car after car. Best experience ever buying a car. Will buy from again. Didn't have the color I wan Dave was very friendly and literally ran to show us car after car. Best experience ever buying a car. Will buy from again. Didn't have the color I wanted or at least didn't think did, he was willing to get the color I did want in a couple of hours. He showed me the deep cherry and decided on that and absolutely love it. We went to Matteson first just to look, never again. They couldn't even tell us how much the car is and treated us like we were stupid and tried to have us sign on a used car 17,000.00 more than worth. If you want awesome service and know what you are getting and how much you are paying, then see Dave Martinez at Bettenhausen, he will take care of you! More

Great Adam was very helpful and great to work with. I would recommend him to others. He kept in mind that we did not want to spend hours at the dealership Adam was very helpful and great to work with. I would recommend him to others. He kept in mind that we did not want to spend hours at the dealership. More

Quick and Easy I spoke with Don before driving up from Champaign and discussed with him exactly what I wanted and he found the vehicle for me in a matter of a couple I spoke with Don before driving up from Champaign and discussed with him exactly what I wanted and he found the vehicle for me in a matter of a couple of days. What had taken about a year to do Don did in less than a week for me and I was driving home with my new Challenger. He worked with me, was honest about everything and made sure that I was happy before I left. The paperwork process was quick and easy and I even got a burger and hot dog. Solid dealership, I would buy from them again. More

New MiniVan We have been investigating a Dodge minivan with Bettenhausen, but they did not have a minivan with options that were important to us. So drove over to We have been investigating a Dodge minivan with Bettenhausen, but they did not have a minivan with options that were important to us. So drove over to their Chrysler dealership. We had good experience with Bettenhousen before and this was no different. Charles Johnson did a good job with no pressure just lot of good info. He was of great help. As result for us it was easy decision to buy what we wanted. Thank You Charles! More

best car buying experience I had a lot of anxiety going to buy a new car for my family but this was the best experience I've had at a dealership ever! Dave was the best he liste I had a lot of anxiety going to buy a new car for my family but this was the best experience I've had at a dealership ever! Dave was the best he listened to what my family needed and what I wanted out of a vehicle and Dave delivered. I've had my new dodge grand caravan for one month now and I am so happy. Will be back for my next veichle I am not going anywhere else!! More

Buying new car. When my wife and I came into the dealership we were welcomed nicely but not pressured. Dave was very helpful when asked and was very courteous and mad When my wife and I came into the dealership we were welcomed nicely but not pressured. Dave was very helpful when asked and was very courteous and made our purchase enjoyable. More

Great Service Even though I hate car shopping I have to say Charles made the experience quite easy. He did everything in his powers to get us in the car we really Even though I hate car shopping I have to say Charles made the experience quite easy. He did everything in his powers to get us in the car we really liked and he was honest about everything. We will definitely recommend our family and friends to this dealership. Great service all the way around. More

Truly what a car buying experience should be. Let me start by saying that I always hate going to car dealerships. I hate the "I need to go talk to my manager skit" which most salesmen do and the c Let me start by saying that I always hate going to car dealerships. I hate the "I need to go talk to my manager skit" which most salesmen do and the constant feeling that I'm being lied to and possibly being ripped off. I personally do not have time or the patience for it and I don't trust salesmen. I visited several dealerships all which sell the Jeep brand, Wranglers to be specific so I had a pretty good idea what I wanted. When I went to Bettenhausen the car buying experience was not what I expected. My son and I were greeted by the receptionist and she offered us coffee, tea, hot cocoa, etc. I'm serious! She even took the time to make a hot cocoa for my son and made sure the temperature wasn't to hot! I felt like I was at a relatives house. Dave Carroll was my salesman. I previously had spoken to him over the phone and something about the way he spoke to me over the phone didn't make me feel like he was trying to screen my call to see if I was wasting his time. He took the time to explain to me the differences between the Wranglers and answered all my questions. He was very informative and I felt no pressure at all. I wasn't trying to work him but I did want a decent price, a fair price. Dave worked with me past closing for about two hours and I hadn't committed to buying the Jeep, and at no time did I feel any pressure. He was very straight forward and explained to me how the dealer and employees make money and he explained it in a way that didn't make me feel like he was trying to squeeze every dollar out of me. Although I had been given lower prices at other dealerships and price is a big concern for me, I bough the Jeep from Bettenhausen. I committed to buying it because of Dave and how he treated me. I actually felt like I could be friends with Dave outside of work, he just gives off that vibe. The next day I went to get some wheel locks and Dave told me to be there at 3:45 pm and he would get me right in. I was there at 3:45 and they got me right in, no waiting at all, amazing. I went to the waiting room and dozed off thinking I'd be there for hours, like other dealerships I have visited in the past. Before I new it the service manager woke me up and told me my car was ready. I looked at my watch thinking I'd dozed off for a long time but it was only about 25 minutes. I was impressed. My time is extremely important to me and so far Bettenhausen has respected that. I know I'm writing a short novel but it's these little things that create a positive and enjoyable buying experience and I highly recommend Dave Carroll and the Bettenhausen Dealership. I will recommend Bettenhausen to anyone I know who is in the market for their services. Dave, thank you for the enjoyable experience and your professionalism! More