Bettenhausen Chrysler Dodge Jeep Ram

"Go see Dave at Bettenhausen" This vehicle is our third new vehicle purchased at different dealers. I have to say that this was the most straight forward and easiest purchase. The This vehicle is our third new vehicle purchased at different dealers. I have to say that this was the most straight forward and easiest purchase. The price we saw online was the price we got at the dealer. No tricks and no haggle. Our sales rep Dave Martinez was awesome. He made sure we were comfortable about what we were purchasing and let us know all of our options. I can go on but basically I just want to say that I would recommend Bettenhausen to anyone interested in purchasing a Dodge/Ram or Chrysler/Jeep. Thanks Dave Sol and Edwin More

Best car buying experience I've ever had This is my second experience with Bettenhausen and both times have been great. The process didn't take long, no haggling, no nonsense. Adam was a grea This is my second experience with Bettenhausen and both times have been great. The process didn't take long, no haggling, no nonsense. Adam was a great help and was extremely knowledgable. I would definitely recommend ANYONE to buy at Bettenhausen. Bettenhausen should definitely start selling Ford trucks. More

First Car Purchase Made Extremely Easy This was my very first car purchase so I was going in with a lot of skepticism about the entire process. I went to Bettenhausen from a referral from m This was my very first car purchase so I was going in with a lot of skepticism about the entire process. I went to Bettenhausen from a referral from my father saying that they were not there to negotiate and that it was a set price, no sales people. I went there first and I was set up with Casey Dugan. From the very first minute, Casey was straight forward, honest, and there to help my needs the best he could. I knew going in that I wanted a Jeep Patriot but had to finance on a certain limited budget. Casey did everything in his power to get that number where I wanted it. Since it was my first purchase, I wanted to sleep on it and make sure I was making the best decision for myself. I went to to another dealership in Glendale Heights from a referral from a friend saying he could get me a big discount since he knew people. My friend said that they guaranteed they could beat Bettenhausen. I went there and even though I "knew" people, I still felt I was going through the back and forth sales process. They didn't give me the best offer up front for knowing someone. I didn't get the vibe that they were looking out for me and trying to help ME rather than just make a few extra dollars. It felt very uncomfortable. I immediately went back to Casey and he put me in the perfect position to buy. Gave me the most with my trade in, gave me as much rebates as he could, and got me right in the monthly payments I wanted to be in. He was always looking out for my best interest. I never felt uncomfortable with him. He was an honest stand up guy through the entire process. It was my first car purchase so he explained everything as clear as possible down to the smallest detail. I can't recommend Bettenhausen and Casey Dugan enough. Every worker there was friendly and willing to help me out. Casey made what I thought would be a headache of an experience as calming and efficient as possible. He got me the car I wanted in the price range I can afford. I highly recommend these guys. More

THE BEST EXPERIANCE for my first time buying a new car I truly don't have enough space to describe how great Mr Martinez and the whole bettenhausen familytreated me especially being that this was my first I truly don't have enough space to describe how great Mr Martinez and the whole bettenhausen familytreated me especially being that this was my first new purchase ever .... from the first pull of the front door handle of the dealership to the delivery process I felt like I was truly in control and the best part was that I when I left I didn't feel like I just got hustled or sold needless to say I still to this day have no buyers remorse.. Dave help me pick my terms with no hidden agendas or fees that I wasn't aware of he was truly straight forward he made feel like maybe I should have come sooner. ALSO who could beat the one price guarantee .... in my opinion I believe that BETTENHAUSEN should be the number one dealership hands down because the staff there are bulldogs when it comes to GETTING THE JOB (DEAL) DONE ....... More

Best car buying experience ever! By far, the best car buying experience I ever had! Nick Nowak and Mike Sorensen were awesome to deal with. Best price up front, no games, no salespers By far, the best car buying experience I ever had! Nick Nowak and Mike Sorensen were awesome to deal with. Best price up front, no games, no salesperson trying win "best actor". Just a fair and square deal. I still can't believe how fast they were. It took us longer to get dinner than it did to pick up the Ram. Definitely coming back for my next vehicle. More

excellent Customer Service!! Amin Smith make you feel like you are part of the family!! It was a pleasant to find a person like Amin, He explain everything just how it is, if y Amin Smith make you feel like you are part of the family!! It was a pleasant to find a person like Amin, He explain everything just how it is, if you're thinking to buy a Jeep go with Amin he's going to find the best price ever!! More

easy & painlesd Dave made it as easy as possible to buy a car he really took his time to help us find the one Thanks again dave Mike & Kelly Dave made it as easy as possible to buy a car he really took his time to help us find the one Thanks again dave Mike & Kelly More

Honest and very helpful sales manager Sales manager Jay Dye is awesome go to him he was very important for me to come back I will buy a car from this man. Sales manager Jay Dye is awesome go to him he was very important for me to come back I will buy a car from this man. More

Definition of Customer Service Casey was by far the friendliest Sales Manager that I have ever encountered. He was patient throughout the entire THREE DAY purchase. He was very res Casey was by far the friendliest Sales Manager that I have ever encountered. He was patient throughout the entire THREE DAY purchase. He was very resourceful and accommodating. The day I arrived to purchase my vehicle, I was glad to know that he had already inspected the vehicle for any damages. I felt like Casey is really down to earth. That means a lot when I’m doing conducting business with trustworthy Sales Managers. Ironically while I was sitting at Casey’s desk when I saw a binder with customer reviews detailing their experience with Casey. I am always skeptical of Sales Managers due to the fact that I had several bad experiences. However, I felt like I was making the right decision when I read Casey’s customer reviews. All of the reviews that I read were really good, too good if you ask me. I asked Casey if he kept the bad reviews in his desk. He told me that Bettenhausen’s will try to rectify any discrepancy that the customer may have prior to posting their review. Excellent to hear! I also had a good experience with Amy. She was also very friendly and courtesy. The Chyrsler 300 has a lot of features that left me with a lot of questions for Amy. She did not have a problem going back over car features. I really would like to thank Amy for taking the time to review the vechicle with me. There was not one point where I felt rushed. As I recalled, it was at least 30 minutes after the dealership closed. She stayed right there with me while I throw question after question at her. My only gripe is the fact that Bettenhausen gave Casey more than one customer the first day I arrived. Casey tried his best to accommodate both parties, and I believe he did the best he could. I do understand that having a salary base staff can limit the sales manager to customer ratio. I guess I have to pick my battles and grievances. Overall, Casey is an excellent Sales Manager and a great person. I would recommend Casey to my Family and Friends. I am very impressed with the Bettenhausen establishment. I will definitely return as a customer after my lease is up. Thank you all! More

Unbelievable experience, hands down the best From the first phone call we were treated with the utmost respect and warmth by Steve Klimara. Once on the dealership, Steve K was incredible. From the first phone call we were treated with the utmost respect and warmth by Steve Klimara. Once on the dealership, Steve K was incredible. More