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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,081 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,081 reviews

July 26, 2023

I walked in, greeted immediately and smooth sailing after that. No pressure, salesman took his time and treated me in a way that made me want to shop there. Easily one of the best new purchase experiences More

by Jeep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Bettenhausen Chrysler Dodge Jeep RAM Team

July 20, 2023

Mary really helped me get my mind together on what I should do with my car! She was attentive, professional & answered all of my questions and assured me that this was the place for me! She made me feel More

by 9lobabi
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mary Mansour
Jul 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Bettenhausen Chrysler Dodge Jeep RAM Team

July 20, 2023

Service was excellent . Dean the service advisor kept me informed throughout my service . He was very informative More

by Upthedubs26
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean
Jul 20, 2023 -

Upthedubs26 responded

Service was excellent . Dean the service advisor kept me informed throughout my service . He was very informative

Jul 25, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Bettenhausen Chrysler Dodge Jeep RAM special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Bettenhausen Chrysler Dodge Jeep RAM Team

July 20, 2023

Great customer service, Dave Martinez went out of his way to find the Jeep Grand Cherokee that I wanted. More

by Bob5205
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Bob, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bettenhausen Chrysler Dodge Jeep RAM Team

July 19, 2023

Went in for jeep wave oil service and this dealer has the Friendliest staff and quick service More

by Sae2000
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Amanda
Jul 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Sae, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

July 19, 2023

The service consultant provided all necessary information about what would be done to my vehicle. Everything was done on time and at a reasonable cost. More

by ncozz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean siensa service advisor.
Jul 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

July 19, 2023

I was greeted and helped with care and actual great service. Felt very welcome for my time with y’all. More

by Rob
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Mansour
Jul 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review, Rob! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

July 19, 2023

Fast and efficient great with warranty work. Friendly staff. That is all I got I’m wasting words More

by scottrw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Neely, Steve Lewis, Joe Prno, Marcela Perez, Sabrina Lontka
Jul 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

July 18, 2023

Great dealership had a great experience here friendly staff and Sam Jody really helped us to get into the vehicle we wanted! Also Gary was very helpful since the first day I spoke to him on the phone he More

by momma3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Jody , Gary Muller
Jul 21, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We cannot thank you enough for your wonderful review of Bettenhausen Chrysler Dodge Jeep RAM and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Bettenhausen Chrysler Dodge Jeep RAM Team

July 16, 2023

walked in for an oil change got in under and hour with the battery replaced too.very happy with service. More

by rampower1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Lontka
Jul 19, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bettenhausen Chrysler Dodge Jeep RAM Team

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