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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,081 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,081 reviews

August 21, 2023

The level of service provided was truly exceptional! From the service advisor all the way through to the cashier, all were pleasant to work with and valued my time. More

by RYANTLITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to write such great feedback, Ryan. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Bettenhausen Chrysler Dodge Jeep RAM Team

August 20, 2023

Was given options on how my vehicle could be repaired. My vehicle was scheduled for repairs within 3 days of initially taking it in. The day of repairs, I was given a time frame of approximately two ho More

by Toi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Aug 23, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Hello Toi! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

August 19, 2023

Best price in town friendly people to do business with great service department Thank you More

by jurasits
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kletnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Papaleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Prno, Marcela Perez
Aug 23, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We feel our service department is what makes Bettenhausen Chrysler Dodge Jeep RAM special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Bettenhausen Chrysler Dodge Jeep RAM Team

August 14, 2023

A no hassle, enjoyable way to buy a car. A nice clean showroom and friendly people. Our salesman, Nick P, was totally in tune to our wants and needs and quickly came up with several Pacifica More

by Cranepilot1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

August 14, 2023

Customer service at this dealership is always exceptional! The service advisor Micheal checked me in for my appointment expeditiously and provided a valet driver to take me to my location of choi More

by Renée Bullitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Service Advisor
Aug 17, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate your input, Renée. We're glad to hear that you are consistently impressed with the service we offer here at Bettenhausen Chrysler Dodge Jeep RAM. If there is anything more we can do for you please come back and see us any time! Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

August 13, 2023

Efficient, highly knowledgeable, communicate well regarding vehicle diagnostics and delays. Loved the addition of the outdoor seating! More

by dabeezie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 16, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

August 13, 2023

I was taken care promptly and before I knew, the job was done. Sabrina was extremely courteous, explained everything in detail. More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Lontka
Aug 16, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us, Eli! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

August 09, 2023

I purchased my 2023 jeep grand Cherokee ,, hamza qawasmeh was professional and explain to me everything i asked for ,, i recommend this dealer and i will be back to this location More

by Tamerbitar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamzeh El Qawasmi
Aug 14, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

August 09, 2023

I like the people working there ,, the service is good always but not fast ,, they are busy most of the time ,, so its good to drop your car off and leave . I have a great deal with the sales man hamza More

by Tamerbitar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamzeh El Qawasmi
Aug 14, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We are so glad we could take care of all of your needs at Bettenhausen Chrysler Dodge Jeep RAM. Thank you for giving this feedback; we will be sure to share it with the team! Bettenhausen Chrysler Dodge Jeep RAM Team

August 08, 2023

Had bring the car in for the air bag recall. I’ve never had any luck at dealers but this time everything went as it should and I couldn’t be more pleased with the service. More

by oksmix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Lopez
Aug 11, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

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