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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,081 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,081 reviews

September 18, 2023

Informative and kept me updated Work done in a timely matter The price was reasonable More

by fitzy12us
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lewis, Marcela Perez
Sep 21, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Bettenhausen Chrysler Dodge Jeep RAM Team

September 17, 2023

They give excellent service. I wish I had bought my car from them, but they were on back order at the time. More

by carmelitameyers7
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lewis, Marcela Perez
Sep 20, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience, Carmelita! We appreciate the opportunity to take care of your vehicle, and we will be here the next time you're ready to purchase. If you ever need anything, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

September 17, 2023

Danielle is very thorough and we truly felt that she represented our interests as we bought out our lease. This is the third time we have worked with her and we highly recommend her to others looking to More

by grupsters
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

grupsters responded

We highly recommend Danielle Schramm if you are ever looking to purchase a vehicle from Bettenhausen in Tinley Park.

Sep 20, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It was a pleasure to read about your third car-buying experience at Bettenhausen Chrysler Dodge Jeep RAM. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Danielle provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

September 17, 2023

Great customer service- Ryan from sales and the service advisor team (especially Rico) always go above and beyond More

by Garbs
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Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico
Sep 20, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Bettenhausen Chrysler Dodge Jeep RAM Team

September 15, 2023

I HAD A GREAT EXPERIENCE AT THIS DEALER, NICK NOWAK IS AN AWESOME SALES PERSON. KNOWLEDGABLE, NOT PUSHY, AND VERY HELPFUL. I HAVE SWITCHED FROM GM TO MOPAR OR NO CAR THANKS TO MY GREAT EXPERIENCE WITH NICK N More

by pthpower
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Recommend Dealer
Yes
Employees Worked With
Nick Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Nick was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Bettenhausen Chrysler Dodge Jeep RAM Team

September 13, 2023

My salesman Jose Silva was on point. He went out of his way to help us get the car my daughter and I needed. Would come here again. Is not my first purchase from here. More

by Smthjanik
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose Silva
Sep 15, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is great to know that Jose and our team were able to provide you and your daughter with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Bettenhausen Chrysler Dodge Jeep RAM Team

September 13, 2023

Quick Service Staff are always trying to help providing quick service, answers to problems, and solutions. More

by ctpaccent
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Recommend Dealer
Yes
Employees Worked With
Jackie in Quick Service
Sep 15, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Bettenhausen Chrysler Dodge Jeep RAM Team

September 12, 2023

Buying a car in this location was the most pleasant experience, my wife and I were very happy with our new car, I recommend it. David Martinez helped us a lot and was very patient with us in what we we More

by soysonidero23
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Bettenhausen Chrysler Dodge Jeep RAM Team

September 08, 2023

They went above & beyond in getting my car repaired. From the moment you pull into the service lane, you’re greeted by a courteous employee. The service advisors are polite, professional, knowledgeable More

by T.W
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ashley Kletnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Joritz, Dean Siensa
Sep 12, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

September 08, 2023

Jackie, Amanda and several porters were very helpful in resolving my recent vehicle issue that saved me lots of time and money! More

by Gary M
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jackie, Amanda
Sep 12, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Gary, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Bettenhausen Chrysler Dodge Jeep RAM and we look forward to your continued business! Bettenhausen Chrysler Dodge Jeep RAM Team

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