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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,079 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,079 reviews

November 04, 2023

Ryan was so helpful, made the process of trading in and buying a car se easy and free of stress. We love everyone at BCDJR!! More

by kayko2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Altiere
Nov 07, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that Ryan could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 02, 2023

Sales and service department are very accommodating and polite. Very pleased with the cleanliness of dealership. More

by KURTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Bettenhausen Chrysler Dodge Jeep RAM Team

November 02, 2023

Everyone is very nice. Service was done in a timely fashion. Vehicle was washed after service was completed More

by Dreed0315
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rico
Nov 07, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

The Strike impacted parts so it took a little longer than expected to service our vehicle. It is running wonderfully now ! Thanks to Rico and for your communication with us during this time. Much apprecia More

by loribartley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
rico
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Lori, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Bettenhausen Chrysler Dodge Jeep RAM. If there is anything more that we can do, please come back and see us again. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Excellent service. ..employees very attentive to my vehicles needs...Troy, Rocky & Dean were exceptional to deal with More

by LGADE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Siensa & Rocky Latorre
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Very busy the day I was there for oil change but Jackie was calm and professional! My vehicle was vacuumed and cleaned up. Nice snacks while you wait!! More

by ji2002ju
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jackie Altieri
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Courteous and helpful rep kept me updated and informed on the work done to the car More

by billsox
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback, Bill. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Great dealership, who gives great service and cares about their customers. The staff is just amazing and welcoming. They give quality service that makes you keep coming back. I trusted my salesperson and cam More

by silasjm0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamzeh El Qawasmi
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Highly satisfied with customer service. Rico was exceptional and very helpful with the status of my vehicle More

by mpgberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Lopez
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that Rico could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

The service department has always treated me fairly and honestly. I brought my Jeep in for routine maintenance and during their inspection they noticed some issues with some parts, I was shown what the iss More

by Ed C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Altieri, Steve Lewis, Marcela Perez
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your outstanding rating about our service department, Ed. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Bettenhausen Chrysler Dodge Jeep RAM Team

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