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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,079 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,079 reviews

November 21, 2023

The service department always does great work on my van, whether it is maintenance or repairs. And I am treated very well by everyone. More

by Kelli
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chris Osmolak
Nov 28, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for putting your trust in Bettenhausen Chrysler Dodge Jeep RAM, Kelli! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Bettenhausen Chrysler Dodge Jeep RAM Team

November 20, 2023

Everything quite excellent. An atmosphere of totally doing the best and making sure all completed and done correctly. Double checking to see if anything else could be done to ma More

by Christine White
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Recommend Dealer
Yes
Employees Worked With
Rico Lopez
Nov 27, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Christine, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Bettenhausen Chrysler Dodge Jeep RAM Team

Nov 30, 2023 -

Christine White responded

100% satsfaction is exactly what I got!

November 20, 2023

I have never had a bad experience with this dealership. Work done on my car has always been done to my satisfaction. More

by schuberfamily
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Lewis
Nov 27, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Schuber family, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Bettenhausen Chrysler Dodge Jeep RAM Team

November 20, 2023

Delt with David Martinez over the prosses of buying a new model, David was very nice in finding a car that we bought.. also in showing us the new items, that we were getting with the new car, he is a nice pe More

by rich56ford
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We loved reading this review! Happy customers are our aim, and it appears David really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Bettenhausen Chrysler Dodge Jeep RAM Team

November 18, 2023

Very Professional Customer Service. Jackie is a Professional Customer Service person. She's the best More

by mruffin2
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Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 22, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 17, 2023

THERE IS NO “I” IN TEAM! !!! Dan Santangelo is the BEST advisor on the planet! Poor fella, I inundated him with questions day and night and Dan kept me informed every step of More

by Shamrocker
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Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Santangelo, Jose Garcia, Jamie Kwak, Ryan Scarpelli, Ro, Dawn Hensley & Kristin Friberg
Nov 21, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

November 12, 2023

Direct connection manager Evan customer service was outstanding, from start to finish!! Michael the tech was polite, professional and was very informative when explaining the new Stage Kit. Outstandi More

by Gregorynagel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan Bettenhausen and Michael
Nov 14, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback and recommendation! We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Evan and Michael. Please let us know if we can ever help you in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

November 08, 2023

If you ever want a great car shopping experience from start to finish this is the place you want to go to. shout out to David Martinez & C.J. Walsh for all the help. I even forgot my glasses in one of th More

by Ivan. G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C.J. Walsh
Nov 09, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Congratulations on your new purchase, Ivan! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear David and CJ were able to help find the perfect vehicle for you. We would love to work with you again. Happy holidays to you and your family as well! Bettenhausen Chrysler Dodge Jeep RAM Team

November 06, 2023

We appreciate everything. We are satisfied with the work done! Thank you. We will visit again. More

by JarsofClay
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kyle Mondran
Nov 09, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Bettenhausen Chrysler Dodge Jeep RAM Team

November 04, 2023

Wonderful, caring service department that makes sure my vehicle is up to date in tip top condition. More

by CB.harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Michael, Dean, Chris - all 5 stars - sorry if I missed anyone
Nov 07, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you working with our service department to keep your vehicle in tip-top shape! Please don't hesitate to call if we can help with anything at all. Bettenhausen Chrysler Dodge Jeep RAM Team

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