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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,079 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,079 reviews

December 04, 2023

My oil change was quick. They had me in and out of there within an hour. Everyone was very courteous. More

by Johnpacult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Velazquez
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

John, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Bettenhausen Chrysler Dodge Jeep RAM Team

December 04, 2023

Charles was great to work with and kept me informed on the process and he followed through with all the procedures. More

by boyztrucking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Charles does for Bettenhausen Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! Bettenhausen Chrysler Dodge Jeep RAM Team

December 03, 2023

Searched for a New Car for 4 years. I walked out on other dealers. Mark Whalen made it happen. I felt he put together a satisfactory package for me and your dealership. He was effectiv More

by fastoys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback regarding your experience at Bettenhausen Chrysler Dodge Jeep RAM and congratulations on your new Jeep! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Bettenhausen Chrysler Dodge Jeep RAM Team

December 02, 2023

Charles was great to work with. I was in and out in an hour and he found me the perfect truck! I won’t buy anywhere else again! More

by mvite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Neely, Joe Prno
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Charles’ sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Bettenhausen Chrysler Dodge Jeep RAM Team

December 02, 2023

The service was excellent. Chris was knowledgeable, friendly and very efficient. The car wa ready when I was told it would be. More

by dmt923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O.
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

December 01, 2023

Customer service at this dealership is incredible. I specifically worked with Mark Whalen who really goes above and beyond to meet the meets of his customers. He is well educated on cars and knows his More

by domeraliya456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reviewing your time spent at Bettenhausen Chrysler Dodge Jeep RAM. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Mark is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Bettenhausen Chrysler Dodge Jeep RAM Team

November 30, 2023

Exceptional trade-in experience, from start to finish. Josh was AMAZING! The SUV I wanted to test drive was parked right in front of the showroom warming up ahead of my appointment time. Josh was personab More

by suzym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. Please let us know if there is anything else that we can assist you with. Bettenhausen Chrysler Dodge Jeep RAM Team

November 29, 2023

The entire process was great! The test drive, paperwork and everything in between was great! More

by Danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the kudos, Danny! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Bettenhausen Chrysler Dodge Jeep RAM Team

November 29, 2023

Bettenhausen continues to strive for excellence in customer service and treating their customers like family. More

by Sammy1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Altieri
Dec 01, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Sammy, thank you for recognizing your experience at Bettenhausen Chrysler Dodge Jeep RAM. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Bettenhausen Chrysler Dodge Jeep RAM Team

November 27, 2023

Danielle Schramm was outstanding with the entire process. I will highly recommend her to family and friends. Very informative and trustworthy. Felt comfortable throughout the whole process. Her follow up wit More

by mike
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review, Mike. We are very happy to hear that Danielle could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

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