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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,079 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,079 reviews

January 11, 2024

Purchase was made easy as can be. My wife and I had to go separately to shop and Josh was more than accommodating for us. More

by Jay Bakr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Quick and easy purchase of a used car. No surprises, friendly sales person. Other dealers tried to force me into purchase service contracts and special coatings. Not at this dealer. More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamzeh El Qawasmi
Jan 11, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Peter! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

January 05, 2024

My Jeep was only supported to be in the shop for repair for only 1 day lack of communication from the Service associate Candce Kostial. I had to call her she didn't tell me the problem or issue to make me More

by arbrenia47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy Bettenhausen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McHugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Welsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Neely, Joe Prno
Jan 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Arbrenia, your feedback is important to us, and we'd like to hear more about your experience at our Service Department. Please contact us at your convenience, so we can discuss your experience. Bettenhausen Chrysler Dodge Jeep RAM Team

Jan 09, 2024 -

arbrenia47 responded

I have contacted the Service department. Why should I keep reaching out to them my information is in the system. The Service Department is not trying to do anything like I said terrible customer service.

January 02, 2024

Dave makes everything easy very professional and knowledgeable great deal as always 4th car from Dave More

by debisnoopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Debi, thank you for your loyalty to our dealership and for taking the time to write this review. Dave’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Bettenhausen Chrysler Dodge Jeep RAM Team

December 30, 2023

Josh has excellent customer service skills. He is very knowledgeable of the product and financing. We would highly recommend him to family and friends. More

by Seapan5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We sincerely appreciate your kind feedback about Josh. Each employee is a valued member of the Bettenhausen Chrysler Dodge Jeep RAM team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Bettenhausen Chrysler Dodge Jeep RAM Team

December 27, 2023

Excellent service, very fast professional service consultants. Salesperson, Ryan, has always been great. I have purchased five plus vehicles from this dealer More

by aabucki9958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lewis
Dec 28, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Bettenhausen Chrysler Dodge Jeep RAM. We can’t wait to see you for your next servicing appointment! Bettenhausen Chrysler Dodge Jeep RAM Team

December 22, 2023

Immediately greeted with respect and honesty the second we walked in the door. Very professional More

by Beaushepley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking time out of your day to share your experience with everyone, Beau. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Bettenhausen Chrysler Dodge Jeep RAM Team

December 20, 2023

Dan Galvan, service mgr. , Michael S., service advisor, Jason, mechanic were all very responsive, professional, and guiding. If they said they would call with updates, they d More

by Agalvin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

December 20, 2023

Good dealership the service people are great and helpful thanks for the new Jeep Cherokee Charles. More

by cdcottr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We sincerely thank you for going out of your way to write this review about Bettenhausen Chrysler Dodge Jeep RAM. We try to create a comfortable and stress-free environment for each and every customer. We hope you enjoy your new Jeep Cherokee. If you have any further needs, please come back to see us. Bettenhausen Chrysler Dodge Jeep RAM Team

December 20, 2023

Everyone at the dealership was very easy to work with, no high pressure tactics to sell us a vehicle. Ryan Scarpelli was a pleasure to deal with! He's extremely knowledgeable about the vehicles they have and More

by Victor
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Victor, thank you for reviewing your time spent at Bettenhausen Chrysler Dodge Jeep RAM. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Ryan is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Bettenhausen Chrysler Dodge Jeep RAM Team

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