Bettenhausen Chrysler Dodge Jeep Ram

Awesome (second) experience! We bought our first Jeep from Jamie Kwak at the Bettenhausen Chrysler Dodge Jeep Ram dealership in 2020 and both experiences were top notch. She We bought our first Jeep from Jamie Kwak at the Bettenhausen Chrysler Dodge Jeep Ram dealership in 2020 and both experiences were top notch. She is very professionals, knowledgeable and super efficient; it felt effortless on our part and I was amazed by how quickly we got through the process. More

Great dealership and people. I have always had a good experience bringing my car here for sales and service. Danny Galvan and Dean helped me on this particular service and they w I have always had a good experience bringing my car here for sales and service. Danny Galvan and Dean helped me on this particular service and they were wonderful. They are honest and professional. Thank you! More

We bought our new vehicle from Josh. It was in be of my best car buying experiences. It was in be of my best car buying experiences. More

Very clean dealership. Everybody is very friendly and very professional! Very knowledgeable staff. Great service dept. Everybody is very friendly and very professional! Very knowledgeable staff. Great service dept. More

This is a no pressure, no nonsense dealership with rare transparency in the car purchasing process. transparency in the car purchasing process. More

Very good very fast at fixing the vehicles very helpful and knowledgeable and they only recommend the things you only need and knowledgeable and they only recommend the things you only need More

Josh has excellent customer service skills. Upon looking at showroom vehicles, no was pressure placed and welcomed questions.He is very knowledgeable of the vehicles and financing. I would high Upon looking at showroom vehicles, no was pressure placed and welcomed questions.He is very knowledgeable of the vehicles and financing. I would highly recommend him to family and friends. More

Brought my Ram pickup in for regular oil change and tire rotation and the service was real quick. Jackie the service writer kept me informed of the progress by the tech. rotation and the service was real quick. Jackie the service writer kept me informed of the progress by the tech. More

I’m sad and disappointed that I let this dealership take advantage of me. I was a loyal customer and former employee of Bettenhausen, I worked for them for 9 years and purchased at least 7 vehicles from Bet advantage of me. I was a loyal customer and former employee of Bettenhausen, I worked for them for 9 years and purchased at least 7 vehicles from Bettenhausen. It’s sad that the employees are willing to lose a loyal customer over $500.00 and asking me (the customer) to lie for them to Chrysler Capital. Let’s be honest here… $500.00 isn’t going to break them or make me rich it’s the principle. The salesman told me that I had $1000.00 dollars and if not more in equity in my vehicle when we were talking about turning it in and leasing another vehicle from them, but when I realized that Bettenhausen couldn’t work a deal within my budget I decided to turn in the vehicle and have them buy out my lease and then sell it on the lot. Well, as a loyal customer I figured they wouldn’t screw me until I was on my way home from turning the vehicle in and talking to my husband and son. They only gave me $500.00 of that “equity” and then told me if Chrysler calls you and asks you what you did with the vehicle just tell them you bought it. I had a bad feeling about it and I tried to talk to the salesperson about it and it just felt shady even more. When I asked if they could just do the right thing and give me the other $500.00 they told me they stand with the final amount. Now, I am using the word “loyal” a lot because that’s a word I used to describe myself to the GM or manager whatever and he in turn told me “there are no loyal customers or loyal brand customers anymore.” Well I guess Bettenhausen is not a “loyal” dealership either. It’s one thing to screw customers out of money but it’s a whole other level of shady business when you ask the customer to lie for the dealership and they were also willing to unwind the deal so I could take the vehicle somewhere else…. That is awful customer service. Today was a learning experience for me and also an eye opener. So long Bettenhausen! More

After purchasing 4 vehicles and about 8 referrals. They cheated me out of about $7K when turning in my leased vehicle. They told me the value wasn’t there and that they didn’t want to purchase it. I r They cheated me out of about $7K when turning in my leased vehicle. They told me the value wasn’t there and that they didn’t want to purchase it. I really believed them because of the ding on the car fax report. Then a couple days later I see it listed on their website for over $10K of what the residual value was. I will never ever buy a car from here again. More