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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
261 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 261 reviews

December 20, 2024

Great service. Very helpful and knowledgeable. They resolved the problem quickly. They really care about their customers. More

by amk722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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Dec 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing helpful and knowledgeable service, and it’s wonderful to know that we were able to resolve your issue quickly. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 20, 2024

Cleanliness atmosphere friendly faces. Very polite. helpful patient with the customers. Happiness. Like to talk with customers More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness, atmosphere, and friendly service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team takes pride in being helpful and patient, making sure every customer feels valued. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 19, 2024

Living in Homer Glen I LOVE the new location. Service was excellent and everyone very nice. More

by lockportgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service. Also said hi to Amy from the Tinley Park location that has dealt with our jeep problems.
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Dec 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you love our new location and had an excellent experience with our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your kind words about our service and staff mean a lot to us. We look forward to welcoming you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 19, 2024

Abdul was very helpful/knowledgeable in the execution of the sale of our vehicle. I would definitely recommend this dealership to family and friends. More

by Josefina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel/Yusuf
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Dec 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Jose, for your wonderful feedback! We're thrilled to hear that you found Abdul to be helpful and knowledgeable during your vehicle purchase at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your recommendation means a lot to us, and we look forward to assisting you, your family, and friends in the future. Safe travels in your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 19, 2024

My experience was simple, quick, and transparent. I was very satisfied with the assistance I received from start to finish. More

by Joe Tinucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Joe! We're thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was simple, quick, and transparent. Our team is dedicated to providing excellent service, and we're glad you felt supported throughout your journey. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 17, 2024

Allie was really quick, informative and easy to deal with the purchase of a jeep wrangler for my wife. She even offered to show my wife all of the options of it anytime since she wasn't there during the purc More

by doubleman35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that Allie provided such excellent service during your Jeep Wrangler purchase. It's great to know she made the process quick and informative for you and offered to assist your wife as well. We appreciate your support and look forward to welcoming you both back to Bettenhausen Chrysler Dodge Jeep RAM of Lockport in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 16, 2024

The service is always dome in a timely fashion, and the customer service is excellent. Great communication! More

by bech1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Franco
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Dec 18, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you consistently experience timely service and excellent customer care at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your feedback about great communication is greatly appreciated. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 16, 2024

Our transaction at Bettenhausen was smooth and convenient. The sales and management staff, in particular Jose Silva, were friendly and helpful but more important upfront and honest. We were given More

by amy.katowicz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Silva *****
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Dec 18, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Amy, for your wonderful review! We're thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was smooth and convenient. It's great to know that Jose and our team provided you with friendly and honest service while helping you secure a fantastic deal on your new Jeep Grand Cherokee L. We appreciate your trust in us and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 15, 2024

Sweet, efficient, works magic and gets deals done, all with all smile on her face. More

by justingasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We truly appreciate your positive feedback about our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's wonderful to hear that you had such a great experience! We look forward to assisting you again in the future. Sincerely, The Team at Bettenhausen CDJR of Lockport

December 14, 2024

The move to Lockport got me in the door, the experience inside is the reason I left in a new truck. More

by Ilotlcmn29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport led you to drive away in a new truck. Our team strives to provide an exceptional experience, and it's great to know we succeeded. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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