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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
452 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that ...
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16471 W 159th St

Lockport, IL

60441

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Showing 452 reviews

November 28, 2024

Great service and an easy buying process. Our leasing experience was seamless and stress free. More

by sablair21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great leasing experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team strives to make the buying process seamless and stress-free for our customers. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 27, 2024

Just got my 2016 ram 1500 back with a new transmission after 205,000 miles. More than pleased with the work and customer service. I pass 2 CDJR dealerships to go to bettenhausen now. Excellent customer se More

by Beaushepley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the work done on your 2016 Ram 1500 and that our customer service met your expectations. Your choice to pass by other dealerships to come to Bettenhausen Chrysler Dodge Jeep RAM of Lockport truly means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 26, 2024

I’ll never take my car there again. Catalytic converter recall. After I picked up my jeep, driving home smoke poured out from under the hood. I called the dealership 2:40pm and finally More

by glenjohnsemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, Daimon
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your concerns regarding the catalytic converter recall and the smoke from your Jeep. It's important to us that our customers feel safe and informed about their vehicles. While we're glad to hear the issue resolved itself, we appreciate your feedback about the communication delay and the missed car wash. Please reach out to us directly at Bettenhausen Chrysler Dodge Jeep RAM of Lockport if you'd like to discuss this further. Your experience is important to us, and we aim to ensure better service in the future. Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 26, 2024

Thanks for getting me in for emergency service,nice place!Thanks again Nicki Thank you! More

by rjscanlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicky
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much! We're thrilled to hear you had a positive experience with our emergency service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is always here to help, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 26, 2024

Highly recommended, easy time, anyone looking to buy a new car should consider this dealership. More

by 89kulakowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your recommendation means a lot to us! We look forward to assisting you again in the future, and we appreciate you sharing your experience with others. Happy driving! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 24, 2024

Fast and Friendly service. Service department listent to my dilemma and search for the issue. They found the issues and had it fixed very fast More

by boilerman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced fast and friendly service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our service department is always dedicated to listening to our customers' concerns and resolving issues promptly. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 24, 2024

Allie Keegan, Lockport location was a joy to work with. The purchase transaction was seamless. More

by irishm0m67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that your purchase experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was seamless and enjoyable. We appreciate your kind words about our team and look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 22, 2024

Josh was spot on. He went though the process smoothly. Wife count be happier with her wrangler. More

by Frank w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Josh made the process smooth for you and that your wife is happy with her Wrangler. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide excellent service and ensure our customers leave satisfied. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 22, 2024

Great service and very friendly staff. Amy is very nice and helpful. Very stress free for me. More

by Lura
Recommend Dealer
Yes
Employees Worked With
Amy
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Nov 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Amy and the team always strive to provide friendly and helpful service, making the process as stress-free as possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 22, 2024

Crystal was very informative and pleasant to us. We like the Lockport location, it was very nice to have a closer location. More

by tapella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Nov 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that Crystal provided you with informative and pleasant service. It's great to know that you appreciate our Lockport location as your closer option. We look forward to welcoming you back to Bettenhausen Chrysler Dodge Jeep RAM of Lockport in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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