Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
229 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 231 reviews
October 27, 2024
Josh was very knowledgeable, and helpful in answering all our questions about warranty information and everything we needed to get through the car buying process our questions about warranty information and everything we needed to get through the car buying process More
by Rsmola
Verified CustomerEmployees Worked With
October 27, 2024
Very smooth buying process. Great experience. Great knowledge of product. First new Dodge but would definitely consider again. Great experience. Great knowledge of product. First new Dodge but would definitely consider again. More
by tas97
October 27, 2024
Jamie is the BEST! That was the best experience I've ever had purchasing a vehicle, and I've purchased many vehicles over the course of my life. That was the best experience I've ever had purchasing a vehicle, and I've purchased many vehicles over the course of my life. More
by jeanetteshutay
Employees Worked With
October 27, 2024
The experience was great the sales lady was awesome they got my note to what I wanted thanks got my note to what I wanted thanks More
by ernestcarpenterjr98
Employees Worked With
October 24, 2024
Very nice dealership, friendly and knowledgeable representative helped me with service requirements, the new location works perfectly for me representative helped me with service requirements, the new location works perfectly for me More
by 2dirich2
Employees Worked With
Amy in service was great
October 24, 2024
Service was good not excellent . They replaced my oil pump but tried to push for more routine maintenance service based on mileage. They recommended a coolant flush and no they did They replaced my oil pump but tried to push for more routine maintenance service based on mileage. They recommended a coolant flush and no they did not even look at my coolant. It was changed a month ago. I am disappointed that after draining and adding 6 qts of oil to change my oil pump they didn’t offer to add a new filter. I would have thought they would ask or just charge me for a new filter. Had to go buy one and replace it myself after spending $1500. More
by magnum4488
Employees Worked With
Service department
