Betten Baker Honda
Muskegon, MI
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Great Price and Service I don't usually think of the dealership for new tires, but they had a great price on the tires I needed. My vehicle uses an odd size and they had th I don't usually think of the dealership for new tires, but they had a great price on the tires I needed. My vehicle uses an odd size and they had them for me. Had them in a couple of days. Their price was still competitive. They did an alignment as well and that price was also very competitive. More
What I expected I found the service center to be clean, the service people to be personable and friendly, the work was done timely, and it was overall a pleasant expe I found the service center to be clean, the service people to be personable and friendly, the work was done timely, and it was overall a pleasant experience. More
Very good service experience. The service writers were very polite and helpful. My oil change was completed much faster than I expected and my car came back very clean from the wa The service writers were very polite and helpful. My oil change was completed much faster than I expected and my car came back very clean from the wash. All in all things went very well. I am only a summer resident of the area, but I would strongly recommend Betten Honda. More
Julie is AWESOME!!! Went in for routine oil change. Ended up needing an alignment and some light fixes. I had my 3 young kids with me and after a while they were gettin Went in for routine oil change. Ended up needing an alignment and some light fixes. I had my 3 young kids with me and after a while they were getting a little restless. Julie was awesome. She showed them around, showed them cars, and tires, gave them some bracelets. Kept me updated on the timing and offered me coupon discounts that I didn't bring with me. Julie made what could have been a long afternoon very nice. She went above and beyond!!! Thank you. I'll be back. More
oil change; inspection; tire rotation Love dealing with Betten Honda and have for 4 years now...previously dealt with the Chevie portion...service prices were outrageous...for some reason, Love dealing with Betten Honda and have for 4 years now...previously dealt with the Chevie portion...service prices were outrageous...for some reason, different on the Honda side...and seem more trustworthy. Love working with Len especially. More
Very Customer Oriented Brought my Accord in for routine oil change, and Adam was sincere and specific with his questions. My time spent waiting was only about 45 minutes, a Brought my Accord in for routine oil change, and Adam was sincere and specific with his questions. My time spent waiting was only about 45 minutes, and that was after the oil change was done and Adam had suggested the cabin air filter should be replaced. The free car wash is great. It is obvious that the Customer is first at your business. More
Excellent Service Came in for an oil change and had license plate lights replaced. I was confident that my car was thoroughly checked and road ready. Julie is always Came in for an oil change and had license plate lights replaced. I was confident that my car was thoroughly checked and road ready. Julie is always welcoming and considerate. She keeps me informed of the status of all parts of the car. I have had bad experiences at another dealership so I really value the way I am treated by Julie. More
Missed Len Atwood, but Casey was excellent replacement I came in for an oil change, check up and free car wash. Len had warned me last time that I might be needing new rear brake work done on my next visit I came in for an oil change, check up and free car wash. Len had warned me last time that I might be needing new rear brake work done on my next visit, so I was prepared. Casey did a great job, informed me of the work needed and the price, checked the slow leak in one tire and had that patched as well. I wasn't able to get the usual free car wash due to painting being done in that area, but Casey explained that to me when I first came in. Everything was done in a timely way, and I enjoyed the coffee, water and cookies in the waiting area. More
Betten Honda Employees are the Best Betten Honda employees are the best. Always friendly, good listeners , explain the vehicle checklist in detail and offer knowledgeable opinions on w Betten Honda employees are the best. Always friendly, good listeners , explain the vehicle checklist in detail and offer knowledgeable opinions on what should be done now, versus having option of waiting until next appointment. Thanks everyone. More
Oil change When asked if I wanted a car wash I said ok. Little did I know the car wash wasn't working so the employee washed it by hand. Something so little can When asked if I wanted a car wash I said ok. Little did I know the car wash wasn't working so the employee washed it by hand. Something so little can mean so much! More