Betten Baker Honda
Muskegon, MI
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Great service I scheduled service on my 2010 Honda Ridgeline at Betten Honda due to the service light on my dash showing a code of B13. I arrived at my 7:00 am sche I scheduled service on my 2010 Honda Ridgeline at Betten Honda due to the service light on my dash showing a code of B13. I arrived at my 7:00 am scheduled time and was greeted by Julie Kitchen. She was very friendly and courteous and after a few minutes of getting the paperwork done and signed she directed me to the waiting area. After a short time Julie came to me to me and explained that upon doing the truck inspection they found some areas of concern. I gave my approval to fix the areas of concern and was happy they found them as I probably wouldn't have thought to have them check those things on my own. While I spent more time getting my truck serviced than I originally thought I am completely happy with the service I received at Betten Honda and will be back again. More
First Visit I took my "New to Me" Honda in for a oil change and inspection. I was greeted and promptly shown the customer waiting area. The place was nice and cle I took my "New to Me" Honda in for a oil change and inspection. I was greeted and promptly shown the customer waiting area. The place was nice and clean and the service was performed promptly. I would recommend this place for keeping your Honda in tip top shape. Thanks! More
Purchased new tires Julie does an excellent job as a service supervisor. employees are pleasant and pleasant to deal with. THE DEALER SHIP IS CLEAN AND BRIGHT.Enjoyable Julie does an excellent job as a service supervisor. employees are pleasant and pleasant to deal with. THE DEALER SHIP IS CLEAN AND BRIGHT.Enjoyable experience. More
Great experience Howie Meloche is a great salesperson. His approach is friendly and courteous, without the salesman hype. This is our 4th car we bought from Betten Hon Howie Meloche is a great salesperson. His approach is friendly and courteous, without the salesman hype. This is our 4th car we bought from Betten Honda, all from Howie. Adam Hopma, sales manager was great too. More
New tires Julie was very helpful and courteous. The wait was a little longer than expected, but perhaps it was busier than normal. Appreciated the free car wash Julie was very helpful and courteous. The wait was a little longer than expected, but perhaps it was busier than normal. Appreciated the free car wash and overall checks on the car. More
Oil change and check-up I was able to get right in and the work was completed in less than 1 hour. Adam was very personable and kept me informed r/t what was being done. Co I was able to get right in and the work was completed in less than 1 hour. Adam was very personable and kept me informed r/t what was being done. Cost was definitely reasonable. Thanks. Sandy More
Service has improved I have in the past driven hundreds of miles to avoid the Betten Honda Service Department. I have recently given them a couple chances to convince me I have in the past driven hundreds of miles to avoid the Betten Honda Service Department. I have recently given them a couple chances to convince me their service department has improved. I now think it has. More
Awesome service Great customer service, leslie was awesome in finance dept and they all worked together to get my deal put together in a timely manner! Thanks! Great customer service, leslie was awesome in finance dept and they all worked together to get my deal put together in a timely manner! Thanks! More
great service Service was great. Our Pilot needed repair and being from the east side of the state this dealership went to extreme help to serve us. Julie and the Service was great. Our Pilot needed repair and being from the east side of the state this dealership went to extreme help to serve us. Julie and the tech of working on our pilot were very professional. More
Worth the drive from Manistee! Had the big 100k service and the truck runs like new. I appreciate the thorough checklist and was not up-sold any needless services. Super helpful ser Had the big 100k service and the truck runs like new. I appreciate the thorough checklist and was not up-sold any needless services. Super helpful service writers! More