Betten Baker Honda
Muskegon, MI
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Flat Tire I purchased a vehicle from Betten Baker Honda and I received a flat tire within the same year. I called and asked them if I should bring the flat tir I purchased a vehicle from Betten Baker Honda and I received a flat tire within the same year. I called and asked them if I should bring the flat tire to them or to Discount Tire to be repaired. (because I know discount will patch the tire for free) they said that they charge $15.00 per tire. They said "If you purchased a set of tires from us we will pick up the cost". Hmmm. I purchased a vehicle from you. Are you serious? Looks like I will go to Discount. Thanks for the great customer service. Remember Betten Baker it is the little things that bring people back. It's not the cost of the tire it's the principle. More
If I could give negative stars I would! I've taken both of my cars there 5 times and out of the five I've only had 1 good experience the rest was the worst! I'd rather drive 1 hour all the w I've taken both of my cars there 5 times and out of the five I've only had 1 good experience the rest was the worst! I'd rather drive 1 hour all the way to grand raids and do business with them!!!! More
Friendly Service Knowledgeable, quick, personal and friendly service, which is the norm, is what I experienced while in Betten for a routine oil change and maintenanc Knowledgeable, quick, personal and friendly service, which is the norm, is what I experienced while in Betten for a routine oil change and maintenance check. More
Deer hit on M 40 Good repair job, pleased with service , very helpful. We love our Honda, just 10,000 miles on it, so needless to say we are so glad it was repaired s Good repair job, pleased with service , very helpful. We love our Honda, just 10,000 miles on it, so needless to say we are so glad it was repaired so Good. Thankyou More
Treated us like family We had the very best experience here! Pete, Adam, and Scott had our best interest every step of the way! They found the exact SUV we were looking for We had the very best experience here! Pete, Adam, and Scott had our best interest every step of the way! They found the exact SUV we were looking for and had it brought in! They made the whole process enjoyable and easy. We will be recommending all of our friends and family! Thank you all in the used Car department! You guys rock!! More
Professional and friendly Every person I worked with helped to make my experience great. This is my third vehicle from this dealership and plan to continue working with them i Every person I worked with helped to make my experience great. This is my third vehicle from this dealership and plan to continue working with them in the future. I think they are just good people. More
Fantastic service! I was greeted warmly, car taken back promptly, recommended service explained, work done, payment due exactly as specified, and on my way. I could not I was greeted warmly, car taken back promptly, recommended service explained, work done, payment due exactly as specified, and on my way. I could not ask for anything more! Thank you so much! More
Perfect Phenominal customer service. I was in a big hurry and Julie really made sure I was taken care of so that I could be on my way. Julie was kind and Phenominal customer service. I was in a big hurry and Julie really made sure I was taken care of so that I could be on my way. Julie was kind and she really knew what she was doing. More
Great experience. Joe and his crew made the experience of buying a car a pleasure. They are always willing to meet the needs of the customer. They are very professiona Joe and his crew made the experience of buying a car a pleasure. They are always willing to meet the needs of the customer. They are very professional and friendly. More
Great Service Julie is AWESOME and always friendly! I am always able to get my vehicle in within MY time frame and that is greatly appreciated. Oh, and I LOVE MY PI Julie is AWESOME and always friendly! I am always able to get my vehicle in within MY time frame and that is greatly appreciated. Oh, and I LOVE MY PILOT!!!!! More