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Betten Baker Honda

Muskegon, MI

2.4
159 Reviews

2501 Henry Street

Muskegon, MI

49441

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Showing 159 reviews

June 09, 2017

They go the extra mile! I can't provide enough accolades for Tony Acala and Joe (GM). They went the extra mile to help with my turning in my lease and facilitating a buyout More

by Wynne Lienhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Acala & Joe (GM)
March 07, 2017

Unprofessional Called about a vehicle for sale and was told they still had it. Told them I was coming from an hour away, that's why I called ahead. Got there only to More

by markdyke
Customer Service
Recommend Dealer
No
Employees Worked With
Scott and Ben
November 22, 2016

Flat Tire I purchased a vehicle from Betten Baker Honda and I received a flat tire within the same year. I called and asked them if I should bring the flat tir More

by The tire guy
Customer Service
Recommend Dealer
No
Employees Worked With
not sure the name of the individual I purchased the vehicle from
November 22, 2016

If I could give negative stars I would! I've taken both of my cars there 5 times and out of the five I've only had 1 good experience the rest was the worst! I'd rather drive 1 hour all the w More

by Dklafayette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John O'Rourke
May 29, 2016

Friendly Service Knowledgeable, quick, personal and friendly service, which is the norm, is what I experienced while in Betten for a routine oil change and maintenanc More

by KKort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Westra
May 23, 2016

Deer hit on M 40 Good repair job, pleased with service , very helpful. We love our Honda, just 10,000 miles on it, so needless to say we are so glad it was repaired s More

by almin234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dealt with Betten Chevrolet Body Shop this is where we went for repair. Professional employees.
April 26, 2016

Treated us like family We had the very best experience here! Pete, Adam, and Scott had our best interest every step of the way! They found the exact SUV we were looking for More

by Bbuchholz32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Adkins, Adam Hopma, Scott Hamilton
April 04, 2016

Professional and friendly Every person I worked with helped to make my experience great. This is my third vehicle from this dealership and plan to continue working with them i More

by happycustomer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Joseph Grimm, Julie Moore
March 25, 2016

Fantastic service! I was greeted warmly, car taken back promptly, recommended service explained, work done, payment due exactly as specified, and on my way. I could not More

by clroelofs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nice guy at the first desk!
March 21, 2016

Perfect Phenominal customer service. I was in a big hurry and Julie really made sure I was taken care of so that I could be on my way. Julie was kind and More

by A hurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Moore
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