
Betten Baker Honda
Muskegon, MI
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Fantastic Auto Buying Experience! I can not say enough wonderful things about this dealership and specifically about our experience with Joe and Gage. They offered us several options I can not say enough wonderful things about this dealership and specifically about our experience with Joe and Gage. They offered us several options customized to the needs we identified as important. They honest and walked through the pros and cons of each option. Once we made a decision that was suited to our family needs - they did let us leave until we were comfortable with every amazing feature. Not only that - they personally installed our new winter floor mats while we were finishing up financing. I'm a customer for life - and I love my new Pilot!! Thank you Joe and Gage :) More
Joe and Gage were great. They help us get in the car we wanted and work with us so we felt great about our decision. They have gained us as lifelong customers. wanted and work with us so we felt great about our decision. They have gained us as lifelong customers. More
Great experience I worked with Tony Alcala at Betten Baker Honda to get into a new Ridgeline a couple of months ago and it couldn't have gone better. Tony was able to I worked with Tony Alcala at Betten Baker Honda to get into a new Ridgeline a couple of months ago and it couldn't have gone better. Tony was able to put together a package for me that fit both my requirements and my price point. More
Tony Alcala Tony found me a great vehicle in my budget! It was everything that I wanted and more. He was super patient when I said that I needed time to think abo Tony found me a great vehicle in my budget! It was everything that I wanted and more. He was super patient when I said that I needed time to think about everything! More
Great Experience Hands down the best dealership around, not just because of their brand. Everyone knows you buy a Honda if you want the most bang for your buck. Their Hands down the best dealership around, not just because of their brand. Everyone knows you buy a Honda if you want the most bang for your buck. Their sales team is on point, specifically Will. He answers questions any time, day or night and is knowledgeable about what he sells. I'd recommend Betten Baker in a heartbeat. More
Tony Alcala has excellent customer care before, during, and after the sale. Three vehicles later and the same top notch performance. The atmosphere at Betten Baker Honda is not like any dealership you’ve h and after the sale. Three vehicles later and the same top notch performance. The atmosphere at Betten Baker Honda is not like any dealership you’ve heard of. More
Jon Reese Just wanted to compliment Jon Reese with his "great customer support", "knowledge of the Honda products" and "positive personality ". He is definit Just wanted to compliment Jon Reese with his "great customer support", "knowledge of the Honda products" and "positive personality ". He is definitely a big part of Betten Baker Honda being the best dealership experience. More
Brandon Zufelt worked with me to find the Ridgeline I wanted at a payment I could afford he's great to work with and their service is great. wanted at a payment I could afford he's great to work with and their service is great. More
First lease and good experience! I thought I would give a review regarding my recent experience leasing a 2019 Honda Pilot. Mitch Galloway, in sales, helped me from start to finish. A I thought I would give a review regarding my recent experience leasing a 2019 Honda Pilot. Mitch Galloway, in sales, helped me from start to finish. Although Mitch is newer to Betten, he made every step seamless and provided excellent information regarding the vehicle. He was helpful, honest, and patient with my concerns and preferences. Despite my previous negative opinion of vehicle leases, I believe my positive experience at Betten Honda has changed my perspective. I don’t have a negative thing to say! Great team and service! More
Nothing but good experiences for me here I don't write a lot of reviews, but I wanted to put in a good word for Joe Grimm in sales and Julie, Andrew and everyone else in service. I've purchas I don't write a lot of reviews, but I wanted to put in a good word for Joe Grimm in sales and Julie, Andrew and everyone else in service. I've purchased two new cars here and have serviced them here religiously because I like and trust everyone that I've worked with. Any time I'm in for an oil change or whatever, everyone remembers me and takes the time to come say hi. I've also seen them doing this with other customers. Their genuine friendliness goes a long way to build confidence that I'll be treated well any time I'm there. I've dealt with a lot of dealers that will cut corners during inspections or make up repairs that aren't necessary just to make more money. I've never seen anything but straightforward honesty here. Plus, it's super cheap to get an oil change, inspection and free car wash here, so you can bet I'll keep coming back. Sales isn't pushy and they've been more than accommodating with making the numbers work on the car I want. I can't ask for more than that. More