Betten Baker Honda

Working with Brett was a pleasure. he was helpful even though he wasn't the initial contact for the sale. During negotiations he settled a seeming impasse in our favor! and he even contacted the previ though he wasn't the initial contact for the sale. During negotiations he settled a seeming impasse in our favor! and he even contacted the previous owner and obtained service records and a spare key! we now have a quality vehicle and stayed within our budget. the paperwork process went smoothly and quickly - which was helpful when you have a tired 2yr old ready for a nap! Overall the experience was great. when it comes time to buy again working with Brett will be our first choice. More

Great service, friendly, easy to deal with, eager to please. I stopped in to get some touch up paint and said hello to Mike. He had some ideas that seemed to fit. please. I stopped in to get some touch up paint and said hello to Mike. He had some ideas that seemed to fit. More

Very happy with sale, felt like they knew what they were talking about. It was a nice deal. I felt they gave me a lot of information that I was happy with. So I could make up my own mind. talking about. It was a nice deal. I felt they gave me a lot of information that I was happy with. So I could make up my own mind. More

This was the best car buying experience by far when buying a used car. The Quality and Professionalism was OUTSTANDING. I would reccomend them to everyone. Shane was very Knowlegable and Professional a buying a used car. The Quality and Professionalism was OUTSTANDING. I would reccomend them to everyone. Shane was very Knowlegable and Professional and very easy to deal with. A+++ experience, I wish everthing in life would be a easy. Best Sales Professional I have ever had the Pleasure of dealing with.. Great Job Shane,Thank you very much for for the outstanding service and care you took with us on buying the G5. More

I had a good feeling as soon as I spoke with Shane on the phone. I finally was speaking with someone who really was trying to work for me. The communication was great and the deal went smoothly! They even phone. I finally was speaking with someone who really was trying to work for me. The communication was great and the deal went smoothly! They even filled the tank before my 5 hour trek back to Ohio. I am very happy with the car so far and really think both parties got a good deal. More

I was in for recalls and inspection. The recalls were taken care of quickly and with no charge. There were a number of problems found - most should have been checked or brought to the attention of the s taken care of quickly and with no charge. There were a number of problems found - most should have been checked or brought to the attention of the service department by me; however, I was not aware of the Required Maintenance. Len gave me the Required Maintenance form so that I could follow through with upkeep. Other repairs were for tie rod boots and ball joint boots. The repairs were done within two hours time and when I drove out I felt as though I had a new car again. They also washed the CRV for me !! My experience began when I talked to Len regarding recalls. He made an appointment at my convenience. He is very personable and very thorough in his explanations of the work that needed to be done. It was one of the best experiences I have had with service of any kind for my vehicle. I'd give Len an A+ for his assistance. More

I had Chrysler Products for the past 6 leases. My family suggested I at least stop in the dealership to check out the service. I was VERY IMPRESSED, purchased a new car and have three visits, 2 oil changes suggested I at least stop in the dealership to check out the service. I was VERY IMPRESSED, purchased a new car and have three visits, 2 oil changes and 1 tire pressure check. Thank you , Connie Snyder More

Howie our sales agent treated us with patience and respect. He was very approachable and extremely helpful and maintained excellent communications with us. He was very knowledgable about our car and g respect. He was very approachable and extremely helpful and maintained excellent communications with us. He was very knowledgable about our car and gave us valuable input about our needs and a vehicle that would meet our needs without, over selling. I would definately recommend Howie to a friend. He will be our sales agent for a long time, and will look forward to dealing with him in the future for all of our automobile needs. Pete Adkins the sales manager was also pleasant to deal with and treated us with respect. Great team!!! More

Derek Gray made my purchase of my new vehicle very pleasant and I really appreciated all he did to share his knowledge of the Honda line of vehicles and help me make the decision on the best car for m pleasant and I really appreciated all he did to share his knowledge of the Honda line of vehicles and help me make the decision on the best car for my situation. The pricing was very competitive and I am extremely happy with my CRV. Derek was very patient and very thorough in answering my many questions. I have already recommended this dealership to my friends. More

The price was very fair and Greg Brown was very transparent about various fees etc. It was well worth the drive from Traverse City to get a great price and deal with a no-pressure salesman. transparent about various fees etc. It was well worth the drive from Traverse City to get a great price and deal with a no-pressure salesman. More