Betten Baker Honda

I would like to take a minute to recommend Scott Hamilton at Betten Honda in Muskegon. I am a single working mother with no car knowledge whatsoever. I was dreading car shopping but was so relieved to find at Betten Honda in Muskegon. I am a single working mother with no car knowledge whatsoever. I was dreading car shopping but was so relieved to find a dealership that does not pressure or patronize. All of my questions (and those of the posse I brought with me)were answered and I felt like I was heard. Scott was helpful and well informed without being pushy. I don't usually take the time to write customer reviews like I should but I felt compelled to share my experience for the benefit of any other fear-struck car shopper. More

Great guy. Trustworthy and knowledgable. Really worked to make my deal a terrific experience. We came in and immediately were welcomed and never felt pressured. to make my deal a terrific experience. We came in and immediately were welcomed and never felt pressured. More

We gave our sales associate Scott Hamilton a list of different styles and price ranges we were interested in. He was very thorough and after test driving numerous vehicles over a period of time, he and different styles and price ranges we were interested in. He was very thorough and after test driving numerous vehicles over a period of time, he and Adam Hopma found an excellent price and interest rate. Scott went above and beyond anything we asked. I would recommend him with full confidence. An all around great experience. More

I was amazed at how friendly and courteous all of these gentlemen were. I never felt like I was under any pressure. They worked together as a team .... which amazed me. Today this is rare. I was relaxed an gentlemen were. I never felt like I was under any pressure. They worked together as a team .... which amazed me. Today this is rare. I was relaxed and knew they were working to get me a good deal. I had looked far and wide for a good price and they gave me the best. They are TOPS on my list and I would definitely recommend them to my friends. More

Shane Watts was an extremely helpful and efficient salesman. He wasn't like anyother salesman just trying to make a quick commission. Him and Adam Hopma took very good care of us, working very hard to salesman. He wasn't like anyother salesman just trying to make a quick commission. Him and Adam Hopma took very good care of us, working very hard to get us not only a great deal on my 2008 Honda, but also the best insurance as well. I would absolutely reccommend their dealership to anyone but will also be going back there shortly to buy a truck. More

I was shopping for a afforadable/dependable car and was less than impressed with the professionalism and knowledge of this sales person and his manager. The payments I was offered were inflated by at leas less than impressed with the professionalism and knowledge of this sales person and his manager. The payments I was offered were inflated by at least $25 per month and when I questioned it, I was made to feel like I was stupid. Needless to say I won't be purchsing from this dealership. More

Shane & his boss - and staff @ Betten are SUPERIOR people. This is my 3rd car I've bought thru Shane. The whole transaction was Service & a Smile above and beyond. I appreciate Shane & Betten Honda people. This is my 3rd car I've bought thru Shane. The whole transaction was Service & a Smile above and beyond. I appreciate Shane & Betten Honda ! ! More

Scott and the rest of the staff at Honda was wonderful when it came to meeting my needs for a vehicle. I test drove a Honda CRV and fell in love with it but did not want the color they had on site. Scott when it came to meeting my needs for a vehicle. I test drove a Honda CRV and fell in love with it but did not want the color they had on site. Scott along with his manager did everything possible to find one in a color I did like. When they could not find another one with a different color they made it possible for us to lease a 2012. More

Shane was friendly but not pushy, high pressure. We really appreciated that. He answered questions appropriately and quickly. He got us a better trade-in value than we expected. He let us drive the ca really appreciated that. He answered questions appropriately and quickly. He got us a better trade-in value than we expected. He let us drive the car for 2 days while getting our finances arranged. Shane met us at 630 pm on a Friday, after work for us, even though the dealer was closed to seal the deal. He had me come back in on Monday to have the car cleaned and detailed, introduced me to Len in Service. Made the whole buying experience painless. Thank you Shane! More

Working with Brett was a pleasure. he was helpful even though he wasn't the initial contact for the sale. During negotiations he settled a seeming impasse in our favor! and he even contacted the previ though he wasn't the initial contact for the sale. During negotiations he settled a seeming impasse in our favor! and he even contacted the previous owner and obtained service records and a spare key! we now have a quality vehicle and stayed within our budget. the paperwork process went smoothly and quickly - which was helpful when you have a tired 2yr old ready for a nap! Overall the experience was great. when it comes time to buy again working with Brett will be our first choice. More