Betten Baker GMC Buick Hudsonville

Added 750 miles to the car from paper signed tell picked up after repairs. Why? Was told it would be ready Friday, then Saturday, then Monday. Then it was ready Tuesday. So while customer service had it up after repairs. Why? Was told it would be ready Friday, then Saturday, then Monday. Then it was ready Tuesday. So while customer service had it 750 miles added to the odometer, why. It was needing a video screen and a rattle in a rear door fixed. Someone needs to explain why or we will. Not recommend them or buy from them again!!! More

Sticker shock with the service almost 2k . Then they tell me there's 3% fee on credit card and they dont except checks over $ 500.00 . The first time I had service with Betten they left my win Then they tell me there's 3% fee on credit card and they dont except checks over $ 500.00 . The first time I had service with Betten they left my windows down and my back window open which the headliner got soaked and stained they never replaced the headliner in a winter storm at the Coopersville store on my 82k Truck. The service girls were polite and easy to work with. But the owner owns a big dealer ship and ther charging 3 % back to the customer. Thank you I won't be back to buy any new trucks which we replace every 4 years or will we be using there service. More

Poor service, told nothing was wrong and would be charging a fully warrantied vehicle a service fee. I then needed to reexplain how to diagnose the issue, they serviced vehicle but still not fixed pr charging a fully warrantied vehicle a service fee. I then needed to reexplain how to diagnose the issue, they serviced vehicle but still not fixed properly. Lady was extremely rude, my 10 year old son commented wow she was very cocky to you. We will no longer use this dealership for any service needs and will be going to another dealership to have a second opinion on ongoing issues, More

Very professional and welcoming . Answers question honestly and give suggestions on the next or upcoming visits. Thank U Answers question honestly and give suggestions on the next or upcoming visits. Thank U More

They were able to answer all questions and concerns I had about my vechicle while I was there. about my vechicle while I was there. More

Betten Baker was great to do business with. They took the he initiative to check my car over thoroughly when they found out this old lady was going on a trip all by herself even though the car They took the he initiative to check my car over thoroughly when they found out this old lady was going on a trip all by herself even though the car only had 30k on it. I would highly recommend them. More

They were great to work with throughout the entire process of fixing the truck. Thanks process of fixing the truck. Thanks More

Everyone is awesome. I recommend this place to anyone every time. Thank you for the great work I recommend this place to anyone every time. Thank you for the great work More

Excellent service. The team was very easy to work with and made the process very easy. The team was very easy to work with and made the process very easy. More

Personable, professional, they hold to your scheduled time of service. Costs are moderate to good for a dealership. time of service. Costs are moderate to good for a dealership. More