Betten Baker GMC Buick Hudsonville

Would not recommend. What a hassle it was to have my car serviced here. Unfortunately it’s the only option close by. What a hassle it was to have my car serviced here. Unfortunately it’s the only option close by. More

The service department is wonderful very welcoming. Emily is super nice was great to work with. Will recommend this dealership to everyone. Emily is super nice was great to work with. Will recommend this dealership to everyone. More

It’s one of the worst and most frustrating experience alive ever had to endure. alive ever had to endure. More

They were helpful to get me a new Buick loaner while our car hood was being repainted because the paint bubbled. I did not expect a new car but they raised the bar it was great Not many dealers go this far car hood was being repainted because the paint bubbled. I did not expect a new car but they raised the bar it was great Not many dealers go this far More

The people in the service area are friendly, knowledgeable, and very helpful. Great place to do business. Keith, the service manager, was extremely helpful when my truck needed a new engine. Big knowledgeable, and very helpful. Great place to do business. Keith, the service manager, was extremely helpful when my truck needed a new engine. Big "thank you to him"! More

I was at Grandville service ctr. Great place and Glenn is great to work with. Great place and Glenn is great to work with. More

Briana is Excellent with Customer Service and she exemplifies a role model to be emulated! Polite, customer centric listening and the paraphrasing in her words what she understood the customer to s exemplifies a role model to be emulated! Polite, customer centric listening and the paraphrasing in her words what she understood the customer to say. Great communicator with regular updates and any changes encountered while the vehicle is being serviced. More

They could tell that they were running behind and called for us to delay coming to dealership for oil change. That was great rather than letting us sit in their waiting room for our car. Thanks for the head for us to delay coming to dealership for oil change. That was great rather than letting us sit in their waiting room for our car. Thanks for the heads up. More

We feel misled and disappointed with both the condition of the vehicle and the lack of professionalism in addressing issues with this dealership. I would not recommend this dealership to anyone looking for of the vehicle and the lack of professionalism in addressing issues with this dealership. I would not recommend this dealership to anyone looking for honest and reliable service. We purchased a 2016 Chrysler Town & Country from this dealership in August after being in a car accident, expecting to get a reliable vehicle for our family. Unfortunately, within days of the purchase, we found that the rear sliding door didn’t lock and the backup camera was malfunctioning. Despite reaching out and being told we might receive assistance with repair costs, we had to pay over $1,000 out of pocket with no support from the dealership. To make matters worse, just a month after purchasing the van, the transmission completely failed, requiring a full replacement that cost us nearly $7,000. Throughout this ordeal, communication with the dealership has been poor. Calls, texts, and emails were left unanswered, and we were promised follow-up from their team, which never came. More

Don't like they were trying to sell me a line on the car and it didn't need it and getting into your lot figuring out where to go the street no signs didn't like that neither and it didn't need it and getting into your lot figuring out where to go the street no signs didn't like that neither More