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Betten Baker GMC Buick Hudsonville

Hudsonville, MI

4.6
1,840 Reviews
The team at Betten Baker Buick GMC Hudsonville would like to welcome you to our dealership in Hudsonville, near Holland and Grand Rapids. We’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick and GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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3320 Highland Dr

Hudsonville, MI

49426

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Showing 1,840 reviews

November 24, 2022

Up front with what’s happening with my vehicle and concerned with my satisfaction. Happy More

by westvel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa
Nov 28, 2022 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing your experience with our service team.

November 22, 2022

We called Sam 3 times about various issues: no manual after repeated requests; no cargo net although promised along with the manual. We had to pay $200. For a second key that should have been provided. More

by gnjasperse
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam Rodriguez
Dec 06, 2022 -

Betten Baker GMC Buick Hudsonville responded

Hello, we would appreciate the chance to address your concerns, but unfortunately, we are unable to locate you in our system based on your username. Please update your review with your name or reach out to us at 616-379-9429 so that we may assist. Thank you

Dec 08, 2022 -

gnjasperse responded

Thank you for responding. The car was purchased for Nancy Jasperse who lives at: 3121 Maple Villa Dr., SE, Grand Rapids, MI 49508. Nancy's phone number is 616-389 9186; her/our e mail address. is gnjasperse@yahoo.com. The car is a silver gray 2019 Buick Envision; the vehicle number of the car is: LRBFXBSAOKD064427. On the day of purchase the OD was 35,111.

November 22, 2022

The service department was very professional and despite the shortage of employees they got my car done right away. They shuttled me to my job sight and the driver was very polite. More

by Maria Ensign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager of service department. Can’t remember his name. A woman checked me in. I forgot her name.
Dec 06, 2022 -

Betten Baker GMC Buick Hudsonville responded

We are glad our team was able to take care of you and your vehicle, Maria! Thank you for your review!

November 22, 2022

With the climate changing in the dealership world Betten Baker GMC is doing great things. I’ve been getting my oil changed on my Cadillac there because the Cadillac dealers have not been the best to work wi More

by B.Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
Nov 22, 2022 -

B.Ross responded

Thank you. I appreciate great customer service

November 21, 2022

Friendly and accommodating. Let me get my car by in for service after I was very late to my appointment. More

by JHAWKEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Adam Havens
Jan 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

We understand that life happens and are help to help you out! Thank you for your review!

November 21, 2022

Great customer service! Prompt and answered all my questions. Will definitely use them again for service. More

by Donna@pritechgroup.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember. Sorry
Jan 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

We look forward to working with you again, Donna! Thank you for your review!

November 20, 2022

Everyone treated me very kindly and acted very professional. Brianna was the one who helped me, I would recommend her to anyone. If you're looking for a good quality dealership, this is the one. More

by ABlouw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna, Austin
Jan 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review and recommendation of Brianna!

November 20, 2022

Always take care of what I need on time and they are super friendly. Thank you More

by Sm.Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Jan 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing this kind review with us! We are happy to be here for you!

November 19, 2022

My service writer was very good at keeping me informed about the progress of my repairs More

by mike.dirkse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Jan 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear this! Thank you for your review!

November 19, 2022

I bought a 2022 GMC Terrain here from salesman Zach Brill, in July. I recently took it in for service and did an excellent job. I am very satisfied with Betten Baker GMC In Huddsonville. More

by billanddarlene1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Brill, John know service department.
Jan 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for trusting us and sharing this review! We look forward to working with you again in the future!

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