Betten Baker GMC Buick Hudsonville
Hudsonville, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Beautiful and clean waiting room, was very impressed. Very pleasant staff. I waited for my car, was told it would be hour to hour and a half. My car was done in less than a hour. Was very impressed with Very pleasant staff. I waited for my car, was told it would be hour to hour and a half. My car was done in less than a hour. Was very impressed with the whole experience. More
Friendly, prompt,courteous, knowledgeable, efficient. Calls to let you know progress and necessary repairs found Calls to let you know progress and necessary repairs found More
My service member was great! Very friendly and seemed knowledgeable. However, I was charged for a tire rotation and it wasn't until my service was completed that I was told my ti Very friendly and seemed knowledgeable. However, I was charged for a tire rotation and it wasn't until my service was completed that I was told my tires weren't good anymore and were balding. So I was charged for a service that I didn't need or would have wanted if I had known. I felt uncomfortable trying to ask for the charge to be taken off since I'm getting new tires now. More
Something I liked about the dealership was the customer service. They gave me a ride home and picked me up later when it was needed. service. They gave me a ride home and picked me up later when it was needed. More
Quality work but communication was lacking. I had to initiate conversations and waiting 2 days for response. I had to initiate conversations and waiting 2 days for response. More
Not happy that my radio component issues aren’t fixed because it’s not throwing a code and you can’t duplicate the problem. I have to duplicate the problem and bring it to the dealership for you to fix because it’s not throwing a code and you can’t duplicate the problem. I have to duplicate the problem and bring it to the dealership for you to fix it. Also furious that the vehicle had transmission issues with only 3000 miles on it when GM and the dealer should have known about this and not sold the vehicle until it was fixed. It was a known fact with GM that the terrains were having transmission issues. Husband picked up car dirty. Not like the old days when they cared and made sure vehicles were clean coming back to the customer. More