Betten Baker Ford of Coopersville

Loved the experience. My Bronco Sport is amazing!!! The experience from beginning to end was absolutely incredible and the single greatest car purchasing experience I have ever made. experience from beginning to end was absolutely incredible and the single greatest car purchasing experience I have ever made. More

Clean and friendly, they provided me with a loaner car when we had a recall issue on my truck. I will need discount coupons to keep using the oil change service I have to drive by another Ford dealer to g when we had a recall issue on my truck. I will need discount coupons to keep using the oil change service I have to drive by another Ford dealer to get my work done there More

I’ve taken multiple cars there over the last few years and always received great service. I would highly recommend them to anyone looking to get their car serviced. and always received great service. I would highly recommend them to anyone looking to get their car serviced. More

Worst experience ever. I bought a used car and after 6 weeks needed the engine replaced. The said I needed a new engine and quote me a price. After it was replaced, I found out it was a used engine. Th weeks needed the engine replaced. The said I needed a new engine and quote me a price. After it was replaced, I found out it was a used engine. The first day I drove it, the check engine light came on, car quit on my five times so I had to have it towed back in to be fixed again. I was treated poorly by the service staff, and still don't have paperwork showing me how many miles are on the "new engine" or showing that I have a warranty on it. I was told they don't put it in writing but that I do have a warranty. Somehow I am not trusting this after all I went through with the car. More

My 05 excursion has always been serviced at a Ford dealership and ALWAYS will be, just not this one sorry to say. First visit good. Second visit good. This visit sucked with lies, unkempt promises an dealership and ALWAYS will be, just not this one sorry to say. First visit good. Second visit good. This visit sucked with lies, unkempt promises and damaged doors from the hoist. More

Great service, Great people. They always find time to squeeze me in when I’m in a pinch. Never have I had an issue. Keep up the great work. squeeze me in when I’m in a pinch. Never have I had an issue. Keep up the great work. More

Was timely on getting our vehicle in, to figure out what was wrong. Called with updates and cost once they figures out the problem. Completed on time. was wrong. Called with updates and cost once they figures out the problem. Completed on time. More

Courteous and informed staff. They were able to get me in promptly for a full service on the family car and throughly explained their findings. They showed the areas that needed preventative maintenance and promptly for a full service on the family car and throughly explained their findings. They showed the areas that needed preventative maintenance and were able to accommodate a few repairs that same morning so we would be good to go for our family road trip. More

Matt and John are awesome helped out when we really needed it. Managed to get us the perfect suv when there really aren't that many to choose from right now. needed it. Managed to get us the perfect suv when there really aren't that many to choose from right now. More

Overall experience was very good, actually had a truck available similar to the one I had. Both Jordan and John put a nice package together that worked out for me. available similar to the one I had. Both Jordan and John put a nice package together that worked out for me. More