Betten Baker Ford of Coopersville

Travis did a lot of great to help us find my new car. Overall, the staff was friendly and enjoyable to work with. The only thing that bothered me was having to buy a second key. It should have been provi Overall, the staff was friendly and enjoyable to work with. The only thing that bothered me was having to buy a second key. It should have been provided — having a second key should have been up front. More

Great dealership. Everyone we met have been so kind, honest, and caring. My son and I have leased two vehicles from them and very happy. They take the time to explain key features of the vehicle. It's a honest, and caring. My son and I have leased two vehicles from them and very happy. They take the time to explain key features of the vehicle. It's also not like, "see you in 3-4 years" when the lease is up. They are available to answer any questions you may have throughout your lease. They care about their customers and making them happy. More

Service department staff was very helpful and friendly. Computer systems were down leading to a long delay and a wait of 1.5hrs for an oil change Computer systems were down leading to a long delay and a wait of 1.5hrs for an oil change More

Scheduled oil change. Got in on time and was treated well and with respect. Had a couple questions which were all answered. Will be back in 5000 miles to do it again. and with respect. Had a couple questions which were all answered. Will be back in 5000 miles to do it again. More

Mechanic got my brakes done by staying late a few minutes. And it was covered with warranty. Oil change was done quickly paid with award points. minutes. And it was covered with warranty. Oil change was done quickly paid with award points. More

They were very nice and made me feel comfortable when I brought my car in. The gentleman at the desk was very accommodating and welcoming. brought my car in. The gentleman at the desk was very accommodating and welcoming. More

Great service was provided every time I neededAny type Great service was provided every time I needed Any type of. problem they were very prompt and precise in getting me on my way as quick as Possible Great service was provided every time I needed Any type of. problem they were very prompt and precise in getting me on my way as quick as Possible . More

Terry showed great service assistance in getting my truck done. The mechanics did a good job. My tires a working fine and they were there on time for installation like Terry stated. Good Job done. The mechanics did a good job. My tires a working fine and they were there on time for installation like Terry stated. Good Job More

They were able to schedule my appointment by email ( which helped a lot!). They were friendly and the service was timely. I would definitely bring my vehicle back. Thanks! which helped a lot!). They were friendly and the service was timely. I would definitely bring my vehicle back. Thanks! More

Service is great here. I was in and out in 30 minutes for the works. Super friendly staff and very clean environment. Always happy with you guys! the works. Super friendly staff and very clean environment. Always happy with you guys! More