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Betten Baker Chevrolet GMC Buick of Muskegon

Muskegon, MI

4.0
55 Reviews

2474 S. Henry St

Muskegon, MI

49441

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Showing 55 reviews

October 26, 2021

Zach Bogue is a great guy and great help when needed always there to assist each and every person More

by mdykman
Recommend Dealer
Yes
Employees Worked With
Zachariah Bogue
Oct 28, 2021 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for taking the time to write this review. We are pleased to hear that Zach was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Adam J Hayford, General Manager

October 20, 2021

Always had the best experience finding the right car or truck from salesperson, Andrew Stewart in Muskegon. Knowledgeable, professional and friendly and most of all, straightforward and honest. He will g More

by JoeC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
Oct 22, 2021 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Adam J Hayford, General Manager

July 27, 2020

Loyal customer scammed with new car lease. Increased the agreed value of vehicle by $6,000. Walking from one desk to another. Didn't take off all of the money due at signing. Charging four times the amou More

by hoff.dena
Recommend Dealer
No
Employees Worked With
Heath Dutton, Jason Horton, and Ben Duell
Jul 29, 2020 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Aug 25, 2020 -

hoff.dena responded

28 days later Betten Baker failed to contact me or try to resolve.

October 02, 2019

Bait, Switch and Lie I went into this dealership with a print out from Auto Navigator through Capital One. I was pre-approved for a specific vehicle with specific options More

by LDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole, Heath, Greg and Mark.
Oct 09, 2019 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Our team has acknowledged this review.

August 04, 2019

Horrible!! Absolutely horrible. I have had nothing but a nightmare with Betten Baker throughout my process of buying my truck and still continue to have issues. More

by Katelyn10!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idris Golden
Aug 13, 2019 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, Jason Horton - Sales Manager - (231) 755-3711

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