Betten Baker Chevrolet Buick of Coopersville

Very knowledgeable and great communication about how long it would take and what things I would need in the future it would take and what things I would need in the future More

I dropped my truck off the night of 10/27 for a 8am appointment on 10/28. Multiple calls and not much help. Truck didn't get a basic front end diagnostic until 10/29. appointment on 10/28. Multiple calls and not much help. Truck didn't get a basic front end diagnostic until 10/29. More

Yomani was great to work with and the service was prompt and complete in the same day and complete in the same day More

Was not very friendly when attempting to come in for an oil change. You no longer allow walk in and this was very inconvenient then the lady was super rude when tell me. oil change. You no longer allow walk in and this was very inconvenient then the lady was super rude when tell me. More

They promised to call us when done and we never received a call. We had to call them. Not very professional a call. We had to call them. Not very professional More

We made four trips to dealership for extended warranty and recall work. They disagreed that the work was covered until last visit by then I had paid $80 for diagnostic work. Then called to set up an appo and recall work. They disagreed that the work was covered until last visit by then I had paid $80 for diagnostic work. Then called to set up an appointment with the scheduler -they couldn't find him and no calls returned.Enough with this group so went to another dealer. They looked up GM info did a quick dianostic ordered parts and had others in stock.I would appreciate my $80 returned More

Friendly service staff and clean garage and waiting room, nice amenities. I would appreciate if they would wash my vehicle after oil changes. nice amenities. I would appreciate if they would wash my vehicle after oil changes. More

Anthony helped me find the exact truck that works for my needs and even more. His customer service is beyond anything I could have asked for. He is what this world needs more of. Couldn’t be any happier. needs and even more. His customer service is beyond anything I could have asked for. He is what this world needs more of. Couldn’t be any happier. More

I was greeted right away when I got there by Michael D., he was very helpful in helping me find what I was looking for and made the process smooth and enjoyable. Very professional staff. he was very helpful in helping me find what I was looking for and made the process smooth and enjoyable. Very professional staff. More

They were friendly and very helpful in finding a vehicle that matched my budget and needs. that matched my budget and needs. More