Best Ford

Buying a new truck is a massive decision and before even walking into Best Ford of Nashua, Jordan greeted us and introduced himself. He had a thorough and immediate answer for every question or concern we h walking into Best Ford of Nashua, Jordan greeted us and introduced himself. He had a thorough and immediate answer for every question or concern we had, proving his knowledge and experience from the get go. He put us at ease right away with his outgoing and friendly personality. Jordan exemplified true customer service and we moved forward with our purchase after just one test drive. He listened to our financial desires and we easily came to an agreement for our 2024 purchase. We truly could not have asked for a better sales experience and promised him we would be back for our next purchase in 2025. We are so grateful for your help, Jordan! As far as the finance department, Sean also exceeded any expectations we had. He was down to earth, professional, and walked us through all our payment and warranty options. He confidently handled any questions we had and it could not have gone any more smoothly. Even though the process can be time consuming, he made us feel comfortable and we enjoyed getting to know more about this exceptionally run business. It was very evident that Sean is an extremely hard working team player and we are also thankful for his help in this process. Overall, we are looking forward to future purchases with Best Ford of Nashua and plan to use them for any repairs or maintenance we need moving forward. An easy 5 stars and highly recommend! More

I purchased my truck on a Friday and two days later on Sunday the check engine light came on. The next day all the alarms possible flashed across the dash and my truck wouldn’t start leaving me and my dau Sunday the check engine light came on. The next day all the alarms possible flashed across the dash and my truck wouldn’t start leaving me and my daughter stranded in a parking lot. It wasn’t until approximately 8 hours later the dealership finally got someone with a loner vehicle to me. Thankfully my wife was able to pick us up or we would have been stuck in the parking lot all day. The dealer has now had my truck for two weeks and the only time I got an update from the service department was when I reached out a week and a half after they took the truck. At that point they told me it would be ready to pick up in a day as they were installing the replacement part. It has been almost a week since that conversation and I haven’t heard from them. I emailed the General Manager almost a week ago expressing my frustration regarding the lack of communication and never received a reply from him. Overall this has been the WORST car buying experience I’ve ever had and based on how things have gone thus far I would never buy from Best Ford again and would recommend nobody do business there. They currently still have my truck so we’ll see how things unfold but I don’t have high hopes based on what I’ve seen from them so far. More

Couldn't have been happier with how the purchase went. The staff was professional, courteous, and did everything they could to make the purchase a smooth one. Highly recommended for anyone looking for a The staff was professional, courteous, and did everything they could to make the purchase a smooth one. Highly recommended for anyone looking for a car. Would absolutely do business with them again! More

Best has a top notch service department. From scheduling service to the actual performance of the work itself. From scheduling service to the actual performance of the work itself. More

Davie Pena and MJ Alicea were amazing and got me into an amazing truck at a great price! Amazing service! amazing truck at a great price! Amazing service! More

Happy with our sales person, James. He was attentive and listened to our needs and worked with us He was attentive and listened to our needs and worked with us More

I had an amazing experience with Brett Masterson at Best Ford. I would buy a car from Brett any day of the week. He was absolutely amazing and went out of his way to listen to what I wanted in a car as well Ford. I would buy a car from Brett any day of the week. He was absolutely amazing and went out of his way to listen to what I wanted in a car as well as what was in my price range. He welcomed me to the dealership and sat down and listened to my needs. He listened to my needs, and I felt comfortable working with him. This is the first dealership I have been to that I have not felt intimidated at. He made this a smooth experience and answered any and all questions I had. He offered to drop my car off to me if I was unable to make it to the dealership with my busy schedule which is something I never had at any other dealership. I will come back to Brett anytime I need anything, and I have told all my friends to go to him personally. I cannot say enough good things about Brett and my experience with Best Ford. More

I had an amazing experience at his dealership. I brought it in for service for a few reasons and the service team was amazing. Mike was more than willing to help me and do anything until my car wa I brought it in for service for a few reasons and the service team was amazing. Mike was more than willing to help me and do anything until my car was perfect and safe to drive. He went out of his way to do work on the weekends so I was able to get my car back as soon as possible. I also worked with Sam in the service department and she was also more than willing to help me in anyway and they both helped to explain exactly what work was being done to my car and how much it would be before doing anything as well as letting me know other work that my car needed now or in the future. I will be returning to this dealership for all service More

The team at Best Ford is outstanding! So accommodating and easy to work with. We could not be more happy with our purchase and our car buying experience. I’d recommend Best Ford 10 out So accommodating and easy to work with. We could not be more happy with our purchase and our car buying experience. I’d recommend Best Ford 10 out of 10 times! More

Thank you Matt, Terry, Rich and MJ for all your help :) I Love my new Bronco Sport! The great selection made it easy to find exactly what I was looking for. Turning in my lease and getting into a new on I Love my new Bronco Sport! The great selection made it easy to find exactly what I was looking for. Turning in my lease and getting into a new one went smoothly and they made the process straightforward. More