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Best Ford

Nashua, NH

4.2
212 Reviews

579 Amherst St

Nashua, NH

03063

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212 Reviews of Best Ford

September 28, 2024

The service was great and everyone was very helpful and knowledable. . My Sales rep was honest and respectful when dealing with negotiations, this really made feel comfortable about the decision to buying More

by BP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Poisson
September 26, 2024

All were very helpful. Answered all my questions and worked to get me in the vehicle I was looking for. More

by brianlindsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall. But all were great
September 18, 2024

Sold me a car that overheated within the first 24 hours. Being told after 90 day warranty is up if the problem persists it will be out of their hands. This is a dealership that does not care about its custo More

by Charmd.mom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandan, nick, Sean from sales and Jonathan from service
September 07, 2024

Brandon really put work in to get me the best value possible and Andy helped me on my way with a sweet warranty !! My daughter is looking for a car and I advise her to find Brandon!!!!! More

by Danieldeforte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon and Andy
September 01, 2024

I find it difficult to see dealer rating gives Best Ford the 4 star rating. It’s like google reviews.. you can pay them to remove bad reviews. Since 2003 Ford f150, 2005 ford f150, 2012 ford flex and 2016 f More

by Redspainintheassemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 03, 2024 -

Best Ford responded

Dear Redspainintheassemail, Thank you for reaching out and sharing your feedback with us. I’m genuinely sorry to hear about the negative experiences you’ve had with our service department in the past. We understand how frustrating it must have been to deal with the issues you’ve described, and I sincerely apologize for the inconvenience and dissatisfaction you faced. I want to let you know that since February 2022, our service department has undergone significant changes, including new management and ownership. We have been working diligently to address the concerns and improve our service quality. While we can't undo past experiences, we are committed to providing a much better experience moving forward. Your feedback is invaluable as we continue to enhance our services. If you ever decide to give us another chance, please don’t hesitate to reach out to me directly. I would be happy to personally ensure your experience is handled with the utmost care and attention. Thank you again for sharing your thoughts. We hope to have the opportunity to serve you better in the future. Best regards,

August 22, 2024

We are very please, with our purchase of our 2024 bronco. At Best Ford.nashua More

by Scm084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett,Terry, Andy
August 22, 2024

Great Showroom nice location super nice people friendly helpful many vehicles to choose from New and Used had a great experience there More

by chandlerb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Andy
August 15, 2024

First of all id like to rave about davey! Hes a wonderful sales rep! Hes kind funny and he always tries to help you make an informed decision on your purchase! Next andy the finance manager r More

by Steve03517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davey
July 09, 2024

Best Ford reached out to me after I was looking on their website. I explained what I needed in order to buy a Bronco. One of the managers reached out (Terry), and they courage me to take the hour and 10 mi More

by mishycbo33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hana, Terry, James
June 20, 2024

Exceptional customer service and over the top friendly. Definitely cares about customers needs and wants. More

by agodw72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and Andy
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