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Best Chrysler Dodge Jeep Ram
Plymouth, MA
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Erik is by far our favorite car salesman that we have ever worked it. He keeps us updated through the whole process and got us the exact car we wanted. He even made sure to get the paperwork started to m ever worked it. He keeps us updated through the whole process and got us the exact car we wanted. He even made sure to get the paperwork started to make sure we were in and out very fast! We will only lease and work with Erik from now on! We are customers for life :) More
Dishonest and shady. Brought my two year old Grand Cherokee in for service – lane departure wasn’t working and service air suspension light was on. After keeping the vehi Brought my two year old Grand Cherokee in for service – lane departure wasn’t working and service air suspension light was on. After keeping the vehicle for two weeks, the service advisor Cheryle finally got back to me (via text message) and said nothing was covered under warranty and it was gonna cost me $1300 to repair everything - claiming water damage was the reason because a button was sticking. No proof of water damage, they just came to that conclusion based on the button sticking and I know from years of owning these vehicles that those buttons stick even if there’s dust stuck in them. I knew there was no water damage so I knew this was xx. I could not get anybody on the phone to discuss this with me no matter how many times I tried to call. They would only communicate with me via text message. So I told them to get my car ready and I was coming to pick it up Once they realized they weren’t going to get any money out of me, suddenly their story changed and half of the work needing to be done was magically covered by warranty - so now it would only cost me around $600 to replace one part. Still xx so I refused service and got my car. The suspension problems magically disappeared and a second opinion at another dealership told me it could have just been an overheating problem. I will never return to this dealership again, and will make the drive back to my old dealership in Braintree, who I trust. More
Erik was very helpful and was patient with the process of getting us into a new lease. We love the jeep family and everyone that makes us feel a part of. We appreciate the professonalism matched to the dedic getting us into a new lease. We love the jeep family and everyone that makes us feel a part of. We appreciate the professonalism matched to the dedication of delivering maximum customer service with efficiency. More
Arthur Drum created a very positive and professional experience. Easiest transaction from start to finish. Have not experienced this type of professionalism, courtesy and honesty while completing the pu experience. Easiest transaction from start to finish. Have not experienced this type of professionalism, courtesy and honesty while completing the purchase of a new automobile in mear 50 transactions.same should be acknowledged for Gerald the manger over the transaction. More
My husband and I had a really great experience getting a new car with this dealership. Everyone was so nice and welcoming and we had some nice laughs with quite a few people there! I want to especially than new car with this dealership. Everyone was so nice and welcoming and we had some nice laughs with quite a few people there! I want to especially thank Kaden Craven for all his time and effort that he put into getting us a car with our specific requests of budget, type of car etc. We didn't get approved so easily and Kaden, along with other team members really went above and beyond to help us close the deal. We were both really impressed and look forward to continue working with them! More
Charlotte Major was an excellent sales person -- she could answer all my questions and in a congenial and pleasant manner. Most impressive. could answer all my questions and in a congenial and pleasant manner. Most impressive. More
Great experience. JR Hamilton was a fantastic rep. Very professional and knowledgeable. See him if you're going to buy a car. JR Hamilton was a fantastic rep. Very professional and knowledgeable. See him if you're going to buy a car. More
I just bought a 2023 ram 1500, and 2 months ago a Grand Cherokee Laredo 2023 for my wife. Both experiences were excellent, I am a satisfied customer and would definitely return due to the fact that the sta Cherokee Laredo 2023 for my wife. Both experiences were excellent, I am a satisfied customer and would definitely return due to the fact that the staff there is not only knowledgeable but low pressure. They are old school they remember your name and even remember the name of your dog. I would suggest working with Gabby and Mike and sales and who could forget Arnold in finance. Arnold gets everything done quickly and thoroughly. I was happy both times with the deals I got and was actually surprised of the deal I got on the 23 ram .I did not think they could meet my numbers and they did. I went home that day with a big smile and a brand new 2023 RAM 1500. More