Best Chevrolet
Hingham, MA
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Second injustice from the gm at this dealership I’ve been Ringin to purchase a truck for over a week now I cleared my schedule and just to find out our before business clothes that the truck was sold to some Ringin to purchase a truck for over a week now I cleared my schedule and just to find out our before business clothes that the truck was sold to someone else after being back-and-forth with the sales guy Eddie for over a week regarding the purchase of the vehicle with a simple he did not know that the sales and GM manager sold the vehicle when I just multiple texts back-and-forth regarding my trade-in plus bringing a buyer for an additional vehicle to them to find out the vehicle is no longer available for me to purchase. this is bad business or a backlash from my previous review of bad service I would say this is more of a race attacked rather than clued my entire schedule to complete this process just to show you that white management of these companies don’t care about of minorities time but we all said and done Guess this is what happens when a minority complains about bad service More
I brought my vehicle in for repair after being a rear end collision.just my luck I end up with a three months nightmare and still an incomplete job from dealer collision center. Even after reaching out to t collision.just my luck I end up with a three months nightmare and still an incomplete job from dealer collision center. Even after reaching out to the general manager about this problem. His quick response was told a vehicle for additional week and told me to pick it up today and find out to get a waiver Took long but it was no wrongdoing on their part. took over three months to fix a rear end damage and multiple back-and-forth and I have complete tailgate parts were not installed when was in the shop and overall service was terrible. Don’t feel that I was treated like a valued customer after only purchase and service the vehicle there for years to know this is type of service they receive as a long standing customer was very Hartman. To notes best Chevy the dealership not a side repair shop. More
Going above and beyond Long story short, my 19-year old daughter and I visited best earlier this month to purchase her first-ever car. After a very rough and disheartening Long story short, my 19-year old daughter and I visited best earlier this month to purchase her first-ever car. After a very rough and disheartening start, the GM Erick and Service Manager Joe C. stepped in to completely change our perception. Erick and Joe are committed to earning your trust as a customer for life. Some people say it, but those two actually make difficult decisions that prove it. I now believe that the rough start was an aberration and not at all a true reflection of Best Chevy. In short, I am living proof that you should give Best Chevy a chance to earn your trust and your business. Going above and beyond is an understatement. Again, I can't say enough about Erick and Joe C. They saw that we were unhappy and could have easily allowed us to walk away, but they didn't. I can't tell you how refreshing it was to have them understand that customer service is actually important. More
Personable and thorough I bought a used Chevy at another dealership and now have transferred my cars care to Best. I worked with DK in finance and purchased the extended war I bought a used Chevy at another dealership and now have transferred my cars care to Best. I worked with DK in finance and purchased the extended warranty. He was personable and knowledgeable. Thanks for making the process so easy! More
Missed opportunity I Wanted to purchase my 2015 Silverado at the end of the lease and thought that's what I had done. Turns out, Best Chevrolet, Hingham, MA, did not sub I Wanted to purchase my 2015 Silverado at the end of the lease and thought that's what I had done. Turns out, Best Chevrolet, Hingham, MA, did not submit any of the necessary paperwork to GM Financial. I realized this when Credit Karma notified me that I had been flagged for a missed payment on my credit report. Reached out to the dealer, spoke with a handful of people there (as well as GM Financial) and was assured there would be timely communication on the resolution of the issue. Now going on 3 weeks with no word from Best - even after talking to and, later, leaving messages for Al - and have subsequently been flagged for yet another missed payment to GM Financial. More
Very happy camper I am very happy with my new Chevy Cruz. It is a wonderful car. Steve Dunne was a wonderful salesman. He answered all my questions and got me a wond I am very happy with my new Chevy Cruz. It is a wonderful car. Steve Dunne was a wonderful salesman. He answered all my questions and got me a wonderful price for my lease. This is the first time I have leased a car and he was so helpful. He went out of his way to make me happy. I will always be a customer of Chevy. More
They really are the BEST! We've purchased 4 Chevy vehicles from BEST Chevrolet in Hingham, MA. I won't go to any other dealership! The Sales Team is just wonderful. We recen We've purchased 4 Chevy vehicles from BEST Chevrolet in Hingham, MA. I won't go to any other dealership! The Sales Team is just wonderful. We recently worked with David Fieldman to purchase a car for our son. David couldn't have been more accommodating, honest and pleasant salesman. He connected quickly with us, but more importantly, he listened to what was important to our son. We completed the sale within 3 hours! While we were purchasing the car, we had another one of our vehicles in for service. My car gets serviced by BEST Chevrolet only! No other dealership/auto mechanic will ever touch my car. Every time I'm in for service the entire team always exceeds my expectations. Thank you, BEST Chevrolet! We will be customers for life! More