Best Chevrolet

I've worked with Chavin multiple times now and he has always provided top flight service and gone above and beyond to make sure I'm clear on the issues and fixes that are being proposed. always provided top flight service and gone above and beyond to make sure I'm clear on the issues and fixes that are being proposed. More

Everyone working was extremely patient and accommodating and went above and beyond to ensure a good shopping experience and went above and beyond to ensure a good shopping experience More

I was unsatisfied with the service writer . Explained I had coupon to be used towards oil change and was never credited towards the service . Had no problem with the work performed on my vehicle Explained I had coupon to be used towards oil change and was never credited towards the service . Had no problem with the work performed on my vehicle More

Great service. Keep you updated and very efficient. I will continue to go to Best Chevy. Keep you updated and very efficient. I will continue to go to Best Chevy. More

My experience with Best Chevrolet has been excellent. Patrick is easy to work with and always professional and polite. The other members of the staff are courteous and helpful. Patrick is easy to work with and always professional and polite. The other members of the staff are courteous and helpful. More

I worked with Steven and he provided great customer service. He showed patience and kindness. In addition, he answered all of my questions as it related to my new car purchase. service. He showed patience and kindness. In addition, he answered all of my questions as it related to my new car purchase. More

My last experience aside all other services has been very good. Always friendly and helpful. good. Always friendly and helpful. More

Always professional and efficient. My service advisor Nina is excellent! I would recommend Best Chevy to all my family and friends. My service advisor Nina is excellent! I would recommend Best Chevy to all my family and friends. More

The service department at the Best Chevrolet dealership in Hingham, MA consistently delivers a comfortable, top notch experience, with trusting advice and a meticulous mindset, which is also reflected in t in Hingham, MA consistently delivers a comfortable, top notch experience, with trusting advice and a meticulous mindset, which is also reflected in their sales department. More

I have used BestChevy for man yyears partly because of the great customer service everyone on the staff provided. Unfortunately, the last 2 experiences have shown a significant downgrade in their custome the great customer service everyone on the staff provided. Unfortunately, the last 2 experiences have shown a significant downgrade in their customer support. I had a car appt for service at 9:00 and I brought my car in around 8:45. The service rep told me the car would prob be ready around 2:00 or 2:30. 1:00 PM arrives and nothing from the dealership. I called and left a message inquiring about the status of the service. The rep called me back and said they haven't even looked at the car yet. I said what's the point of having a 9:00 appt if they do't even look at the car 4 hours later. He said he would get back to me with an update. 6:00 PM arrives and the service dept closes and no update from the rep. 9:45 that night I send an email to the Service Director expressing my frustration about the lack of service/information. The next morning still nothing. I go on the web site and chat line and ask the status of my car. A bit later the service rep calls me and says the car shld be done between 1:00 and 2:00. 1:00 comes and nothing so I go on chat line again expressing my frustration about the lack of info. sale manager texts me back and says they are experiencing staffing shortages and car will be ready between 2:30 and 3:00 (as the rep has supposedly told me. I advised the manager that the rep told me between 1:00 and 2:00...not the time he mentioned and that staffing shortages doing not explain the lack of follow up, the lack of accurate information or the failure to respond to my email of dissatisfaction (the email I sent to the Service Director where he has not provided the courtesy of a reply). They no longer show the tremendous customer service they used to display and I am not sure it will get any better. More