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Berwyn Kia

Berwyn, IL

4.7
210 Reviews
At Berwyn Kia, we're proud to be your one-stop-shop for all your car-buying needs offering a wide selection of new Kia sedans and SUVs for sale, as well as used and Certified Pre-owned vehicles from Kia and other popular brands. Our enthusiastic team of professionals is dedicated to providing you with a car-buying experience that is second to none.
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7050 Ogden Ave

Berwyn, IL

60402

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Showing 210 reviews

March 09, 2024

I will not deceive you. I've been employed with Berwyn KIA for 9 years as of today 03/09/2024. I like cars and I love people, so this works for me. I'm also a customer of Be More

by Honest Watts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent L. Watts
Mar 11, 2024 -

Berwyn Kia responded

Honest, it's great to see such dedication and passion for your work at Berwyn Kia. Your commitment to customer service is evident in your review - thank you for sharing! We're glad that you feel like part of the family here.

March 09, 2024

The people here are very nice, especially Tavia. She is an amazing person and will do her best to make you feel comfortable during the process. If I could rate Tavis personally, it would be 5 stars More

by FralkingToaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tavia
March 08, 2024

Ms Tavia was a wonderful help and support she was very friendly and hardworking. Please if u are searching for a car in the berwyn IL location please ask for tavia she will help you get the car u are depe More

by Jenningsvernestine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tavia
Mar 11, 2024 -

Berwyn Kia responded

Hi Jennings, we're delighted to know that Tavia provided excellent service during your visit to Berwyn Kia. We appreciate the recommendation and look forward to assisting you in the future! Safe travels!

March 07, 2024

Very attentive and thorough. Very knowledgeable and answered every question with a smile. Thank you for such great service and for that great cup of coffee More

by AVEGA7373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TAVIA
Mar 07, 2024 -

Berwyn Kia responded

We're delighted to know you had a positive experience at Berwyn Kia! Our team is always here to provide thorough and knowledgeable service (and great coffee!). Thanks for the review.

March 07, 2024

Fair negotiations, upfront about qualifying APR, overall pleasant experience with Tavia who was both professional and with great hospitality More

by rmoren96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tavia
Mar 07, 2024 -

Berwyn Kia responded

Hi R Moren! We're glad to know that you had a pleasant experience with Tavia at Berwyn Kia. Our team aims for transparency and professionalism, so it's great to see that reflected in your visit. Thanks for the review!

March 05, 2024

Tavia was great during the whole buying experience. All sales staff helped when there were questions as well! Teamwork was great!! Thanks for a great experience, Tavia. More

by Dana.murre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tavia B
Mar 06, 2024 -

Berwyn Kia responded

Dana, we're so glad to know Tavia and the rest of our team at Berwyn Kia provided you with a great buying experience. Thanks for your kind words!

February 09, 2024

What started out fine turned horrible. Outside of the numerous problems I've had with a kia (not the dealerships fault) bringing my car here for service is always an adventure. This wee More

by kpg838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
Feb 12, 2024 -

Berwyn Kia responded

Thank you for the review. I'm disappointed to hear that the service provided by our team has not met expectations. Your feedback is appreciated and will be addressed with our team so we can take steps to improve our communication & processes where needed. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Alex Karlstedt - Service Manager - 7087970300

February 05, 2024

Come see Izzy if you need a new car it was very simple in and out More

by Tinman1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy
Feb 06, 2024 -

Berwyn Kia responded

We appreciate your shoutout to Izzy at Berwyn Kia! We hope to serve you again in the future. Safe travels!

Feb 06, 2024 -

Tinman1955 responded

Absolutely will be back when its time for a new ca.r Izzy is an outstanding salesman

January 23, 2024

I only went to get my oil change and change my brake pads. I got charged for extra work I didn't ask for. I got charge an extra 400 dollars which I didn't even content to and also the advisor didn't eve More

by reyna.sotelo15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MJ
Jan 23, 2024 -

Berwyn Kia responded

Reyna, thank you for the review. I'm sorry to hear about your experience and will make sure we address this feedback with the appropriate members of our team. I hope you'll consider giving us the opportunity to provide you with better service in the future. Thanks again and please don't hesitate to reach out directly if you have any additional questions or concerns. Respectfully, Alex Karlstedt - Service Manager - 7087970300

December 14, 2023

Worst experience, service does NOT communicate. Lie after lie, excuse after excuse. I don't want to give it 1 star. Got there at 1p. At 440 MJ said " they haven't looked at your car, go get a renta More

by she
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MJ
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