Berwyn Kia
Berwyn, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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I will not deceive you. I've been employed with Berwyn KIA for 9 years as of today 03/09/2024. I like cars and I love people, so this works for me. I'm also a customer of Be I've been employed with Berwyn KIA for 9 years as of today 03/09/2024. I like cars and I love people, so this works for me. I'm also a customer of Berwyn KIA. I've purchased 3 KIA vehicles here (Kia Optima no longer have, KIA K5 Wolf Gray , and my wife's KIA Sorento Everlasting silver). We have issues yes, sometimes service will not answer the phone yes; but we're family. You will not be disappointed with us (me as an employee), you'll be treated like family here (me as a customer). I'm also a 14 year Army Veteran (2 tours Overseas OIF and OEF, and a Believer. All things work out in my favor, and I never stop working for you. Issues with your car, shoulder to lean on, or whatever. I got you ( me as your friend). Blessings. See you soon...yes? More
The people here are very nice, especially Tavia. She is an amazing person and will do her best to make you feel comfortable during the process. If I could rate Tavis personally, it would be 5 stars She is an amazing person and will do her best to make you feel comfortable during the process. If I could rate Tavis personally, it would be 5 stars and I would really recommend working with her. The dealership overall, 3 stars. The management can get too pushy and had to get involved, which turned me off. I think if I worked with just Tavia today, I'd be driving their vehicle today. I was offered a different car than I came there to buy(more expensive off course). More
Ms Tavia was a wonderful help and support she was very friendly and hardworking. Please if u are searching for a car in the berwyn IL location please ask for tavia she will help you get the car u are depe friendly and hardworking. Please if u are searching for a car in the berwyn IL location please ask for tavia she will help you get the car u are depending of riding with More
Very attentive and thorough. Very knowledgeable and answered every question with a smile. Thank you for such great service and for that great cup of coffee Very knowledgeable and answered every question with a smile. Thank you for such great service and for that great cup of coffee More
Tavia was great during the whole buying experience. All sales staff helped when there were questions as well! Teamwork was great!! Thanks for a great experience, Tavia. All sales staff helped when there were questions as well! Teamwork was great!! Thanks for a great experience, Tavia. More
What started out fine turned horrible. Outside of the numerous problems I've had with a kia (not the dealerships fault) bringing my car here for service is always an adventure. This wee Outside of the numerous problems I've had with a kia (not the dealerships fault) bringing my car here for service is always an adventure. This week I had a recall and a light fixed on Monday. Wednesday I had an issue with the power to my whole car, I figured I should bring it back in case maybe sharing was done wrong. Made an appointment on their site, had my car towed there. Should've been all ready on Thursday too get looked at. It's now Friday and I'm told that having an appointment means they'll "accept the car" but not do anything with it until they are free. I'm told my car might get looked at on Monday. No dealer car for me to use. I didn't even get a phone call the first day and had to call them to even find out if they received the car. Now I can't really tow it again to literally any other place around that wouldn't take it and ignore you for 5 days, be and I'm stuck waiting until "maybe Monday" while they have appointments available through today and Monday. Kias have their issues. But when you're dealing with them, go to any other Kia dealer. This one isn't worth it. More
I only went to get my oil change and change my brake pads. I got charged for extra work I didn't ask for. I got charge an extra 400 dollars which I didn't even content to and also the advisor didn't eve pads. I got charged for extra work I didn't ask for. I got charge an extra 400 dollars which I didn't even content to and also the advisor didn't even communicate with me at all. I had to call her so many times just for her to pick up. I tried being nice and patient but she was careless and rude! Worst experience ever! They need to fire her because all of the names that I see on here is MJ! She's terrible! I'm surprised she's still there! Also, she kept nagging to me how she wants to go home and wanted to clock out, if she hates her Jon she quit. The company will be better off without her bad service! I will never have her as my advisor again! Also my car was at the service place for 5 days! and she still wanted to keep my car for more days because she didn't want to do the paper work! Don't get her. More
Worst experience, service does NOT communicate. Lie after lie, excuse after excuse. I don't want to give it 1 star. Got there at 1p. At 440 MJ said " they haven't looked at your car, go get a renta Lie after lie, excuse after excuse. I don't want to give it 1 star. Got there at 1p. At 440 MJ said " they haven't looked at your car, go get a rental." What? Porter drive me to rental- they close at 5. Each day...no response. No email responses either. Engine light on. Car shaking. 2020 sportage. Finally pick it up. MJ said how was it- are you kidding?? You, of all people, haven't told the truth and don't respond to emails that you said you would. I said " never again". "Well I'm 1 person and I do 60 cars a day". DO NOT GO HERE UNLESS YOU WANT A RENTAL CAR BILL. More