Bertera Subaru of West Springfield

The sales person was not pushY This was a great experience since most places put so much pressure on you to make a decision on the spot. As a female I would recommend other people This was a great experience since most places put so much pressure on you to make a decision on the spot. As a female I would recommend other people to see Gil Roy when buying a Subaru. More

Worked with great salesman Keith was a professional salesperson who was well informed about the vehicle. If he did not know an answer, he took the time to get the correct answe Keith was a professional salesperson who was well informed about the vehicle. If he did not know an answer, he took the time to get the correct answer. Keith was reliable with appointments and made my daughter's first buying experience painless (except for her wallet)! I would highly recommend Keith Goldsmith More

A very statisfying buying experience My wife and I recently purchased a 2017 Outback from Bertera Subaru. Our experience was terrific. Keith Goldsmith, our sales consultant, was very i My wife and I recently purchased a 2017 Outback from Bertera Subaru. Our experience was terrific. Keith Goldsmith, our sales consultant, was very informative and professional. Keith's sales manager, Dan Leary, shared the same qualities and offered us a very competitive price. A professional and knowledgeable staff and competitive pricing made our buying decision very easy ! More

Fabulous experience Andrew L. was a terrific salesperson--very efficiently helped us find the vehicle we needed. Took care of all of the details--smooth transaction. All Andrew L. was a terrific salesperson--very efficiently helped us find the vehicle we needed. Took care of all of the details--smooth transaction. All the way around. More

Great Purchase Experience! Coupled with a a "contract price" from my insurance company's car-buying service and salesman Jeremy Schmieding, my car buying experience was smooth a Coupled with a a "contract price" from my insurance company's car-buying service and salesman Jeremy Schmieding, my car buying experience was smooth and effortless. The most difficult decision was choosing the car color! Jeremy clearly explained features, offered model recommendations, and informed me of financing options. Not once did I feel that buying a car was a game in which I was was going to be outwitted. Hooray!! More

six month car check up Great, great experience as always. Quick, professional service, just as i got there on time. Good feedback report, written and verbal, that all was Great, great experience as always. Quick, professional service, just as i got there on time. Good feedback report, written and verbal, that all was fine. I always enjoy coming back to Bertera Subaru for any car servicing needs. I especially like that Gilbert Roy, who had sold me the car in 2015 is there also, and really cares about the quality of the service. He inspects it also, and answers any car questions that I may have. More

Three Forester'sI'm I have purchased three Foresters from the same salesperson and he is the main reason I will go to Bertera first next time car buying time comes around I have purchased three Foresters from the same salesperson and he is the main reason I will go to Bertera first next time car buying time comes around. More

Sales department very easy to work with. Salesman was very easy to work with. No undue pressure. Knowledgeable. Service department was just ok. Took 4 trips to resolve a 'no start' condition Salesman was very easy to work with. No undue pressure. Knowledgeable. Service department was just ok. Took 4 trips to resolve a 'no start' condition of a period of a couple of months. More

WRX purchase I bought a new WRX and have been very pleased with the car. Jonathon Bernard was a great help and did not play games. Thanks again! I bought a new WRX and have been very pleased with the car. Jonathon Bernard was a great help and did not play games. Thanks again! More

Informative and Accommodating I have never owned a Subaru, but liked the style of the Forrester. After a conversation with my Sales Representative, I decided to test drive both th I have never owned a Subaru, but liked the style of the Forrester. After a conversation with my Sales Representative, I decided to test drive both the Forrester and the Cross Trek. Although I liked both very much, I settled on the Cross Trek because it was a better size for my needs. I appreciated having the opportunity to make a thoughtful decision over a three-week period without any pressure from the dealership. I returned to test drive both cars a second time and spent time wandering around the lot considering color options. My Sales Representative was extremely patient. I am thrilled with my new car! More