Bertera Subaru of Hartford

Dan Leary was great! I was very fortunate to have Dan Leary assisting me in the purchase of my 2020 Outback. He was so caring and interested in making sure I had a good c I was very fortunate to have Dan Leary assisting me in the purchase of my 2020 Outback. He was so caring and interested in making sure I had a good car-buying experience. He went way out of his way to take good care of me and make sure I was able to accomplish everything I needed to do to smooth this transaction. I highly recommend Dan! More

Feel cheated with Tires for life program Bertera subaru I bought my Subaru in 2016 and was told that, Tires for life program was supposed to be free as long you got the car serviced by Bertera. I got the ca I bought my Subaru in 2016 and was told that, Tires for life program was supposed to be free as long you got the car serviced by Bertera. I got the car serviced as per their terms and when I was due for the tire change. they told me that only $600.00 is what you are elgibile for and the Tires price was something like 968.00. I ended up paying extra for tires in addition to the mounting and alignment charges. At the time you purchase the car, It was never written that you are eligible for only $600.00 (max). Beware. I worked with Antony in the Service department and let him know that it was not right. He did not bother to address and said these are the terms and conditions. I am looking to buy another subaru for my child. I will definitely not go here as everything is hidden and the truth is not spoken upfront. More

Recently leased a 2020 Forester Sport from Bertera and have to say it was the best buying experience I have ever had thanks to our sales person Cassidy Vaughn. Cassidy’s easy going personality and his ex have to say it was the best buying experience I have ever had thanks to our sales person Cassidy Vaughn. Cassidy’s easy going personality and his experience and knowledge of the Subaru product made it easy and fun buying our car. Have recommended Betera and Cassidy to Family and Friends More

Cassidy Vaughn was great. I recently purchased a 2020 Forester from Bertera. My salesperson was Cassidy Vaughn. He was very knowledgable about the vehicle and gave me a great d I recently purchased a 2020 Forester from Bertera. My salesperson was Cassidy Vaughn. He was very knowledgable about the vehicle and gave me a great deal. I was in and out in a few hours with the car I had hoped to get. I would recommend Bertera and Cassidy. More

Be aware of the finance department!!! I verbally agreed with the finance department to pay 5% of interest rate on the loan. I was initially told that i was going to pay 8 % which i disagre I verbally agreed with the finance department to pay 5% of interest rate on the loan. I was initially told that i was going to pay 8 % which i disagreed. I have a credit score of 800 and put down 35% deposit for the car. After signing all the paper work and went home with the car, I went through all the paper work and realized that i was charged 6.09 % of interest rate instead of 5% as initially agreed. I was also expecting to receive 2 keys for the car instead i was given only one and was told that i need to order another key and pay more than $300 for it. The two front tires were in bad shape and i was expecting that they will replace them. They did not. I will have to buy two tires in the next few days. MY advice to everyone who is planing on dealing with this dealership: Never trust what they tell you verbally. Take your time and read all the paper work before signing them and don't let them distract you with nonsense stories. Make also sure that your car come with at least 2 keys instead of one. More