Bertera Subaru of Hartford

Positive experienc; easy to negotiate with Issa was easy to work with and found a suitable car Follow up with us after purchase was good and Issa was easy to work with and found a suitable car Follow up with us after purchase was good and More

Bait and switch. Advertised deal online is not available. Before going to Bertera Subaru I read their Yelp reviews which were OVERWHELMINGLY bad. However, they advertise ON THEIR WEBSITE a 2017 lease for a 2 Before going to Bertera Subaru I read their Yelp reviews which were OVERWHELMINGLY bad. However, they advertise ON THEIR WEBSITE a 2017 lease for a 2017 Subaru Legacy for $119 with $2600. I figured I'd give them a try. I went to the dealership and spoke with a salesperson who seemed genuinely surprised about this deal. He said, "On OUR website?" I said, "yes". We went to the website and he said, "Oh, those base models are out of stock... would you be willing to put down another $1000?" That's when I stood up and walked out. The ad for the 2017 is STILL UP ON THEIR WEBSITE AT THIS MOMENT. This is a classic bait and switch which is illegal. I will never go back to this dealer. More

Very happy camper I normally hate going to car dealerships, but Bertera staff, Issa and Pam made me change my mind. Issa was super helpful and Pam helped me to get thro I normally hate going to car dealerships, but Bertera staff, Issa and Pam made me change my mind. Issa was super helpful and Pam helped me to get through the financial process with a smile. I would recommend them to any and everyone I know. Issa was beyond helpful and supportive. He listened to my concerns, needs and pinpointed an exact match that fit my current needs. More

3rd Subaru. Great experience 2nd car I bought from Issa Daoud. Friendly and knowledgeable salesperson. He located the car that I wanted in a day and got me a good deal. 2nd car I bought from Issa Daoud. Friendly and knowledgeable salesperson. He located the car that I wanted in a day and got me a good deal. More

Excellent experience at Bertera Subaru! I could not be happier with my experience at Bertera! They were able to get the exact car I wanted and kept me updated throughout the whole experience I could not be happier with my experience at Bertera! They were able to get the exact car I wanted and kept me updated throughout the whole experience. Bill was extremely knowledgable and walked me through every feature of the car. All the staff at Bertera were extremely helpful. It was my first car purchase so they were great at walking me through everything. Five stars all around. More

Great experience for first car buyer This was my First car buying experience, and Katelyn really took care of me , great customer service with everyone I dealt with. Would recommend this This was my First car buying experience, and Katelyn really took care of me , great customer service with everyone I dealt with. Would recommend this dealership to other people. Prices negotiable which is nice, they even took my old car. More

Great New Car Experience I had very specific needs when searching for a new car. My sales professional, Luis Vega, was patient and spent a great deal of time explaining the di I had very specific needs when searching for a new car. My sales professional, Luis Vega, was patient and spent a great deal of time explaining the differences in the product line. In the end, I decided on the Subaru Legacy and it couldn't have worked out better. I thank Luis and the staff backing him up at the dealership. More

Very helpful and informative! I felt comfortable. Jamie was professional and helpful. He helped us find the best deal available and we felt as though he was being honest throughout the process. Jamie was professional and helpful. He helped us find the best deal available and we felt as though he was being honest throughout the process. More

Outstanding customer service & best deal I shopped around and hands down Bertera Subaru was the friendliest and best customer service. They made it worth the drive down to Hartford from Weste I shopped around and hands down Bertera Subaru was the friendliest and best customer service. They made it worth the drive down to Hartford from Western Massachusetts. More

They kept their promise I travelled from LI to buy car here. All the negotiations were on phone. They gave me fair deal on Impreza and though was skeptical about driving 2+ h I travelled from LI to buy car here. All the negotiations were on phone. They gave me fair deal on Impreza and though was skeptical about driving 2+ hours I took the risk. And then to my surprise they gave exactly what they promised... no gimmicks, no pushing, no surprises. Got my car in 2 days with finance was like 30 mins flat!!! Thanks Bill and Bertera Subaru for great experience. More