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966 Reviews of Bertera Nissan - Service Center
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Verified Customer
November 23, 2021
Alexandria was stellar! She is an asset to the company! Alexandria was stellar! She is an asset to the company! She made it easy to understand what the car needed and handled getting the work done! Alexandria was stellar! She is an asset to the company! She made it easy to understand what the car needed and handled getting the work done! More
by BRUTEMAN990
Employees Worked With
Other Employees :
Sebastian Lopez, Brianna Metcalf, Amir Abnoos, Alexandria Callahan
November 21, 2021
Dependable, friendly, and helpful. Takes the time to explain any issues and how it needs to be fixed. Does not try to sell unnecessary services. explain any issues and how it needs to be fixed. Does not try to sell unnecessary services. More
by m.villamaino
Employees Worked With
John Shaw
November 20, 2021
Fantastic service and professional staff. The entire experience greatly exceeded my expectations. I strongly recommend Bertera Nissan. experience greatly exceeded my expectations. I strongly recommend Bertera Nissan. More
by patrick.quinn07
Employees Worked With
Dennis Plaszewski, John Shaw, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
November 20, 2021
Service department should let customers know that making an appointment is not necessary as they actually go by the 'first come first serve', theory. I dropped off my vehicle at 4:45 on a Thursday for a 10: an appointment is not necessary as they actually go by the 'first come first serve', theory. I dropped off my vehicle at 4:45 on a Thursday for a 10:15 appointment on Friday. I called at 2:15 to find out the cost. I was told it wasn't ready yet. In fact it was in some kind of line-up still waiting to be worked on. This put more than myself in a bad situation for the afternoon. In fact, this same scenario happened the last time I had service on this same vehicle at this same facility. Should have known better. One of the people this inconvenienced was raring to give this department a review. In addition to this, someone should speak to your service staff behind the counter about commenting on unruly customers while other customers are in ear shot. The conversation not meant for my ears was unprofessional to say the least. More
by SEWBUTTON1
Employees Worked With
S. Gillette who was fine, just not up front about time
