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Bertera Nissan - Service Center

Auburn, MA

4.5
966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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May 22, 2022

Very efficient about my 15,000 mile check. Also, had To get a new tire because there was a nail on the side wall. Good Work More

by NANCYGIROUARD46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
May 25, 2022 -

Bertera Nissan responded

Nancygirouard46, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. We hope to see you soon!

May 21, 2022

The customer service was horrible. Very rude and not helpful. Will not return to this dealership. More

by abz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
Report | Print
May 25, 2022 -

Bertera Nissan responded

Abz7, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (508) 832-9611 so we can work towards a resolution. We look forward to hearing from you.

May 21, 2022

Very nice, pleasant, and gave excellent customer service. Overall a very pleasant experience. I would recommend to others More

by MYMOOKIE1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
May 25, 2022 -

Bertera Nissan responded

Mymookie1999, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2022

Jen is a Great service advisor. Car done well. Nice shuttle driver. Good coffee in the lounge. More

by REBECCAHUBBARD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen , (The Shuttle Guy) Larry Kaplan
Report | Print
May 25, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2022

Professional and efficient! Always ready to service or do repairs on my vehicle. I trust them, and I highly recommend them. More

by nyedeh78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw, Alexandria Callahan, Caitlin Violette
Report | Print
May 25, 2022 -

Bertera Nissan responded

Hi Nyedeh78, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

I am very happy every time I go in , they are very helpful and get what’s needed to be done done .. More

by morgan3031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Alexandria Callahan, Caitlin Violette
Report | Print
May 25, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Excellent good service nice people not a long wait nice waiting area fast service and people More

by maureenbutler911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Shaw, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
May 25, 2022 -

Bertera Nissan responded

Hi Maureenbutler911, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Very friendly, kept me informed about wait times and costs as well as what was needed More

by VCOOPERARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Report | Print
May 25, 2022 -

Bertera Nissan responded

Hi Vcooperarb, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2022

Was in for routine maintenance. Was completed quickly while I waited. Everyone was very nice & pleasant to deal with. I just wish they had done a better job vacuuming, If I hadn’t s More

by quequag57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
May 20, 2022 -

Bertera Nissan responded

Hi Quequag57, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2022

I had a recall on my vehicle. They ordered the parts and got me right in; very accommodating! More

by di.guillen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Report | Print
May 20, 2022 -

Bertera Nissan responded

Hi Di.guillen, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

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