Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,430 reviews
We have been going to the dealership for over 25 years. That says a lot. Service is always excellent. Never have any problems getting an appointment. That says a lot. Service is always excellent. Never have any problems getting an appointment. More
Welcoming and clear about all the options and costs. Finishing out the 15 word limit Finishing out the 15 word limit More
I went to Bertera Nissan in Auburn MA for service recently and I cannot say enough good things about the service department. The shuttle service was great and the service was done quickly. Absolutel recently and I cannot say enough good things about the service department. The shuttle service was great and the service was done quickly. Absolutely amazing staff in the service department. Thank you! More
Made a appointment and got there early and took me right away. Great service. Excellent customer service. away. Great service. Excellent customer service. More
They were unable to repair my car, charged me for than they agreed upon amount. I ended up towing it away looking for another mechanic. they agreed upon amount. I ended up towing it away looking for another mechanic. More
Terrible customer service, dropped my car off for an oil change at 1pm was told to come back at 3 or 4 came back at 4:30 and was told my vehicle was not ready and a mechanic advised they were waiting on a p change at 1pm was told to come back at 3 or 4 came back at 4:30 and was told my vehicle was not ready and a mechanic advised they were waiting on a part in which my car did not need one I have a 2021 rogue and was only there for an oil change mechanic was rude and had no idea what he was talking about another rep began to speak to me and stated my car won’t be ready for 30 minutes. Manager was sitting right there and did not intervene I asked for a manager and he of course knew nothing about it. Advised I was not allowed back there as if I would ever go back with that kind of service. I’m assuming they did not treat my vehicle as a priority because I have a full Maintenance plan idk but, never again will I return here More
The employees were very nice. My car was done sooner than stated. A loaner would have been nice it took just over 3 hours but I brought a book so it wasn’t awful. My car was done sooner than stated. A loaner would have been nice it took just over 3 hours but I brought a book so it wasn’t awful. More
The salesman was polite and helpful. Very knowledgeable with the vehicle I was interested in. It was a fun experience. Very knowledgeable with the vehicle I was interested in. It was a fun experience. More
Anthony Thompson is great this is the second brand new Nissan I've got from him. I will continue to go to bertera nissan as long as I receive the same excellent service as I get from him! Nissan I've got from him. I will continue to go to bertera nissan as long as I receive the same excellent service as I get from him! More