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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

February 26, 2022

We have been going to the dealership for over 25 years. That says a lot. Service is always excellent. Never have any problems getting an appointment. More

by FREDRWARNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gillette., John Shaw, Bob Fitzsimmons
Mar 01, 2022 -

Bertera Nissan responded

Fredrwarner, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 25, 2022

Welcoming and clear about all the options and costs. Finishing out the 15 word limit More

by DELC199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Bertera Nissan responded

Delc199, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

February 25, 2022

I went to Bertera Nissan in Auburn MA for service recently and I cannot say enough good things about the service department. The shuttle service was great and the service was done quickly. Absolutel More

by Dennisblb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw
Mar 01, 2022 -

Bertera Nissan responded

Hi Dennisblb, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2022

Made a appointment and got there early and took me right away. Great service. Excellent customer service. More

by JOFANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

February 24, 2022

They were unable to repair my car, charged me for than they agreed upon amount. I ended up towing it away looking for another mechanic. More

by Concerned customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caitlin Violette
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Gillette
Mar 26, 2022 -

Bertera Nissan responded

Concerned Customer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

February 24, 2022

Terrible customer service, dropped my car off for an oil change at 1pm was told to come back at 3 or 4 came back at 4:30 and was told my vehicle was not ready and a mechanic advised they were waiting on a p More

by Nunezchasity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Violette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivera, John Shaw
Mar 26, 2022 -

Bertera Nissan responded

Nunezchasity, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

February 24, 2022

The employees were very nice. My car was done sooner than stated. A loaner would have been nice it took just over 3 hours but I brought a book so it wasn’t awful. More

by JENCAVAN72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name. She was new
Mar 01, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2022

The salesman was polite and helpful. Very knowledgeable with the vehicle I was interested in. It was a fun experience. More

by georgefiske58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Bertera Nissan responded

Hi Georgefiske58, thank you so much for your positive comments about Bertera Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

February 22, 2022

Shay was great to work with I would say best salesperson at Bertera. Everyone was friendly More

by JEFF.MAURICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Sadosky
Feb 24, 2022 -

Bertera Nissan responded

Jeff.maurice, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

February 22, 2022

Anthony Thompson is great this is the second brand new Nissan I've got from him. I will continue to go to bertera nissan as long as I receive the same excellent service as I get from him! More

by KARIBLONG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Bertera Nissan responded

Kariblong, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc..

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