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Bertera Nissan

Auburn, MA

4.5
1,430 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Auburn, Massachusetts, the staff at Bertera Nissan will help you find the Nissan vehicle you want. At Bertera Nissan we offer a searchable online inventory of New Nissan cars in Auburn, along with well-maintained used cars by todays' top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. For years, the financial staff at Bertera Nissan has offered expert advice for those seeking an affordable Nissan car loan or lease. Our service doesn't just stop there. Auburn customers can come in and take advantage of our knowledgeable Nissan car repair technicians and a fully-stocked inventory of Nissan auto parts. Whether you are looking for a Nissan, or a pre-owned car or truck, Bertera Nissan is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 569 Oxford St. South. You can also reach Bertera Nissan any time by filling out our contact form or calling us. The entire staff at Bertera Nissan looks forward to serving you!
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569 Oxford St S

Auburn, MA

01501

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Showing 1,430 reviews

March 08, 2022

As usual everyone was knowledgeable and helpful. Car was ready when promised and cleaner than when I brought it in. More

by ppfathomenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Mar 10, 2022 -

Bertera Nissan responded

Ppfathomenow, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2022

Very good service went above and behond. Took the time to check ny car for my peace of mind. More

by JHERRERA3250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Bertera Nissan responded

Jherrera3250, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 05, 2022

Excellent service and presentation from the entire staff. Clean, professional, froendly, knowledgeable and very efficient. More

by KHUNTER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Bertera Nissan responded

Khunter3, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2022

Great customer service! ! Always very helpful and accommodating. I would recommend anyone bringing their car here for service More

by KRISKRISTY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shaw, Bob Fitzsimmons
Mar 08, 2022 -

Bertera Nissan responded

Kriskristy5, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 05, 2022

The service department always accommodates my appointment needs wirh convenient scheduling. Staff are pleasant and communicate the process. More

by BOOKMEDANNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 05, 2022

I’ve had my brand new rogue in 4 times over the past 4 months and they have never been bud to figure out the issues. They also haven’t had loaner cars available and as a single mom that has been very diff More

by SONYACASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
(The Shuttle Guy) Larry Kaplan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Bertera Nissan responded

Sonyacasey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

March 05, 2022

Everyone was curious and friendly. Explained everything I needed to know about my service for the day and for any concerns I have for issues that may arise More

by BETT1207@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEN at the service desk
Mar 08, 2022 -

Bertera Nissan responded

Bett1207@yahoo.com, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 04, 2022

Professional and timely. Couldn't have asked for a better experience, we were comfortable the entire time know Shawn continued to keep us updated every step of the way! More

by KFOLLWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gillet
Mar 05, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

Gentleman was very personable. The job got done in a timely manner. Happy with the service. More

by BUNSBLC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Bertera Nissan responded

Hi Bunsblc, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 04, 2022

500 plus to change a battery. My car was towed there, I should have gone to my own mechanic. Lesson learned More

by KIMBER.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Bertera Nissan responded

Kimber.g, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

Mar 26, 2022 -

KIMBER.G responded

A 500 dollar charge to change a battery and you never checked the battery draining key fob. That's pathetic. Now I see why I drive out of my way to go to other dealers for service.

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