Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Called dealership day after I received warranty notice in the mail They gave me an appointment for the next day It worked out well into my work schedule the mail They gave me an appointment for the next day It worked out well into my work schedule More
The technician Brad is amazing! ! He sent a video of his work to me. In the video he explained everything about under the hood and undercarriage. I’m very impressed with his professi ! He sent a video of his work to me. In the video he explained everything about under the hood and undercarriage. I’m very impressed with his professionalism!! I will ask for Brad the next time I have an appointment. More
I have had my rogue serviced there several times. The staff is friendly and the mechanics are very knowledgeable. I was happy with the service I received The staff is friendly and the mechanics are very knowledgeable. I was happy with the service I received More
All good timely appointment waiting parts from Asia but that’s normal in this day and age that’s normal in this day and age More
I have confidence that the service staff is honest with me and that the quality of the work is topnotch me and that the quality of the work is topnotch More
Love this dealership always does a great job woth everything. Never any problems what so ever everything. Never any problems what so ever More
This place is absolute garbage. Only want to make money and not a customer happy. They gave me a xxx and won’t work with me to get something a little more expensive to get me out of Only want to make money and not a customer happy. They gave me a xxx and won’t work with me to get something a little more expensive to get me out of this junk box that the check engine light keeps coming on. More
Amar the finance guy is top notch! So thankful for him! He explains things to you in detail and doesn’t leave you hanging compared to the other guy. Anthony is great in sales! So thankful for him! He explains things to you in detail and doesn’t leave you hanging compared to the other guy. Anthony is great in sales! More
On Thursday, May 5, 2022, my wife and I scheduled an appointment to purchase my 2019 leased Altima at Betera Nissan in Auburn. A gentleman named Amir arranged the lease buyout option via a phone call. appointment to purchase my 2019 leased Altima at Betera Nissan in Auburn. A gentleman named Amir arranged the lease buyout option via a phone call. Amir was polite and professional during the phone call and outlined the process in detail. We arrived for our appointment at approximately 12:30 pm. We were greeted by Chad, a business manager at Bertera Nissan, upon our arrival. Chad assisted us with the lease buyout. Chad was friendly, polite, professional, and very efficient throughout the process and completed all the necessary paperwork quickly. Chad was "low key" in his approach and put us at ease by explaining the lease buyout process clearly and competently. Things moved so smoothly and efficiently that Chad completed the process in less than an hour, and we were headed back home with our Altima by 1:30 pm. Both Amir and Chad were friendly and professional during the entire process. My wife and I would highly recommend doing business with Bertera Nissan to anyone looking to purchase or lease an automobile. Thanks again to Chad, Amir, and Bertera Nissan for making our lease buyout experience run smoothly! Sincerely, Dave Tucker More