Bertera Nissan
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Awful customer service. They provided me with just one key for my 2022 Nissan Armada and want me to pay for a second key! Didn't I already pay for the second key when I pur They provided me with just one key for my 2022 Nissan Armada and want me to pay for a second key! Didn't I already pay for the second key when I purchased the vehicle in the first place? More
Fast, efficient, pleasant, well trained and Customer Service. Your customer service rep explained what would happen every step of the way. Service. Your customer service rep explained what would happen every step of the way. More
Bertera Nissan falsified the inspection report to by pass the lemon law. Now they won’t fix the issues. the lemon law. Now they won’t fix the issues. More
Service took longer than expected for the service that was requested. Dropped it off at 9AM and was still not ready when I arrived at 3:30 was requested. Dropped it off at 9AM and was still not ready when I arrived at 3:30 More
Very efficient about my 15,000 mile check. Also, had To get a new tire because there was a nail on the side wall. Good Work Also, had To get a new tire because there was a nail on the side wall. Good Work More
The customer service was horrible. Very rude and not helpful. Will not return to this dealership. Very rude and not helpful. Will not return to this dealership. More
Very nice, pleasant, and gave excellent customer service. Overall a very pleasant experience. I would recommend to others service. Overall a very pleasant experience. I would recommend to others More
Jen is a Great service advisor. Car done well. Nice shuttle driver. Good coffee in the lounge. Car done well. Nice shuttle driver. Good coffee in the lounge. More
Professional and efficient! Always ready to service or do repairs on my vehicle. I trust them, and I highly recommend them. Always ready to service or do repairs on my vehicle. I trust them, and I highly recommend them. More
I am very happy every time I go in , they are very helpful and get what’s needed to be done done .. helpful and get what’s needed to be done done .. More